I lost the instructions and want to set up a direct drain, however, I don't remember what settings are what...ie fan, the hour glass thing, or how to set the house temperature...help!

The water pan is full. Drain the water and restart. If it still does not work, the float switch may be stuck or broken.

I don't think there is anything wrong with your machine ... What I think you should do is get another fan and blow air onto the rear of your dehumidifier. I also think you should select a higher setting until you get some of the water out of the air. When you get down to 80% for example (evidenced by the machins turning off - set it then to 70% and so on until you arrive at the moisture content you desire (50% is usually considered perfect.) You might also consider adding another machine to help the first, same setup with a fan blowing on it.

This is what I did when my dehumidifier did the same thing yours is doing.

Thanks for your quesiton @ FixYa.com

A 48' long piece of garden hose will work fine. Connect the female hose connection to the unit's hose connector and be sure that the hose slopes down and straight to the floor drain. Drainage thru the hose relies entirely on gravity. Be sure to set the humidity extraction level low (32 - 35%) for continual operation.

I hope this helps you and thanks for choosing FixYa..

As you're facing the rear of the unit, you will see a drain hose connection with a drain cap in place, don near floor level. Using a garden hose, no longer than 5 feet, remove the drain cap and save for future uses. Connect the garden hose section to the drain hose connection. Roll the dehumidifier to within 5 feet of a floor drain and place the hose at the inner edge of the floor drain. Be use the hose is sloped down and without bends or kinks. Plug the dehumidifier in, turn it ON and set the humidity extraction level at 35 - 40%. Monitor the hose to make sure its draining after 15 minutes of operation.

Keep in mind, the drain hose relies entirely on gravity to drain. It will not drain, if the hose is not sloped it's entire length down from the unit.

To assist you further, I have included a link to your Owner's Manual, that you can download and print for future reference. http://www.danby.com/cms/uploads/products/en_manual/DDR586R%20EFOM.pdf

I hope this helped you and thanks for choosing FixYa.

Remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers, though.

Hope this helped you to troubleshoot & solve the problem.

Three things can cause the problem you're having:

1. A dirty or clogged air intake filter.

2. The humidity extraction level (percentage) is set to high. Lower it to 35%. Or minimal if you don't have an LED display.

3. Not enough clear air space around the unit. Maintain a minimum of 12" clear space around the entire unit.

Number 1, should become a part of a every two week routine maintenance program.

Hope this helped you solve the problem. Please let me know. Thanks.

Is it only the fan motor running that you hear? Or is it the compressor motor and the fan motor in combination?

If it's just the fan motor, it running to circulate the air, in an effort to sense humidity in the air, above the level you have the humidifier set on. Speaking of which, you may have the level set higher than what the humidity is in the house and the unit is just maintaining it. 50 to 60% is high, as opposed to 35%, which is what most folks want to maintain in the hot, humid, summer months.

If you want to test the unit, place in the bathroom, turn a hot shower ON, turn the humidifier ON and set it for 45% or minimum if your unit does not have a LED readout screen. Do Not turn the bathroom exhaust fan ON. As you leave the bathroom, close the door and don't return for 20 minutes. When you do, turn the shower OFF and check the humidifiers water collection bucket. If you see any water, the unit is working as it should. If you don't see any water, it's time to replace that unit. I say that because, at best, the parts and labor to repair the unit would be equal to or almost equal to, the price of a new dehumidifier.

Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks

You may have the humidity level set to high. If it's above 60%, that's what it's going to maintain, not remove. Set the humidity level on the lowest setting and try again. Whether you're using the hose or not, I don't suspect it's playing a role in it. Also, clean and reinstall the air intake filter.

Hope this helped you solve the problem. Please let me know. Thanks.

Nicole, some of the packing material may have gotten into the drain tubing or hole and clogged it. Remove the water reservoir and look for a vinyl tube or drain hole in the cavity that the "bucket" came out of. If you can see anything blocking it, carefully remove it. I don't think at this point anything would have gotten any further down the drain tubing. Since this a brand new unit, consult your Owners Manual for directions on how to Troubleshoot this problem. If that fails, it's under warranty. Contact the manufacturer as directed in the Owners Manual.

Hope this helps to get your problem solved.

same thing happend to me. I wasnt sure if it was the settings or me. I unplugged it for awhile, read thru the instructions turned it back on setting it according to the instructions and it began to work again. Not sure if it had to do with the unit being off for awhile or I entered the correct settings. Im just happy it began to run again