Good Day Akaylor1!
The fix to this problem is to clean the glass of the ADF platen glass or the flatbed scanner glass.
Use a lint clothe moistened with water or alcohol and wipe the dirt (mostly dried ink) on the surface of the glass.
If you have receive a fax and there is still the line, it is possible that the problem is on the sender. Let them know to clean the ADF platen glass of flatbed scanner glass of their fax machines.
That will fix it!
Please don't forget to rate my answer.
Thank you for asking Fixya.
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I did all that-cleaned the glass. I'm the sender of the fax. they received the papers with the marks on them. That has not helped.
Yes,very helpful. Thanks abunch. The ADF platen glass has some white spects on the inside of it. Paper clear of all marks now. thanks again.
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