Dell 3100cn Laser Printer Logo
Posted on Aug 26, 2008
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Dell printer I have a Dell 3100 laser printer and just installed a new drum. The printer powers on and says to re-start printer with the error message 004-332. What is this error message and how can i fix it without calling a repairman to come out?

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Smith William

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Why The Dell Printer Offline Error Occurs?
§There can be issues with Printers and Devices in the control panel thereby leading to the problem at hand.
§There can be issues with the Printer Settings resulting in the particular error.
§Issues with the Printer Driver can also cause this Dell-related error code.
§There can be some connectivity issues with your Router or Modem that are probable causes of the Printer Offline error code.
§Issues with hardware and software can also prevail thereby causing several printer errors repeatedly.
§Communication issues, resulting from Antivirus or incorrect Firewall settings.
§Incorrect IP Address sometimes results in such issues.
For More Info Do Visit Us: Dell printer offline
Or You Can Call Us: +1-888-633-7151

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  • Expert 185 Answers
  • Posted on Aug 26, 2008
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Error code: 004-332

This type of error code implies that you need to restart the printer again. However, do check to see if toner cartridges are seated in the proper position. Also ensure that they have been locked in.

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Anonymous

  • Posted on May 13, 2008

SOURCE: Error Code 004-332

Error code: 004-332
This type of error code implies that you need to restart the printer again. However, do check to see if toner cartridges are seated in the proper position. Also ensure that they have been locked in. This is an error commonly associated with the Dell 3100cn laser printer.

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I HAD the same problem...a couple of posts up/down, someone suggest to re-align the film roll on the Drum. This worked for me. There are two wheels on the outer-side of the film reel (the film reel is one of two reels on the main top drum). Take out the drum, not the green reel, but the other one. Check both ends and you can se/feel two little silver metal wheels (again, at the ends). Roll the film around with your fingers until it is aligned evenly with the wheels. The metal on the wheels should not be showing at all, they should both be covered by the film reel. Replace the drum and cross your fingers. This worked for me...I'm sure a NEW drum would fix the problem, as well.
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