SanDisk Sansa m240 MP3 Player Logo
Posted on Jun 22, 2017

I use windows XP SP3 and when I Connect the Mp3 to the computer w pop-up Ballon shows to me saying that One of the USB devices are malfunctioned and windows can;t recognize it and i clicked that ballon a window shows me in BOLD line ( unknown device ) .. what Can I do nw ?! .. and by the way It was runing before and computer can recognize it but after I removed It but without the Safely removeable USB option .. It came not recognized by the computer

5 Related Answers

Anonymous

  • 44 Answers
  • Posted on May 23, 2008

SOURCE: sanDisk mp3

this just seems to happen. it could be the USB, but most of the time it just seems to be one of the problems sandisks get.
sometimes mine doesn't turn on, just leave it for a minute and come back.

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Anonymous

  • 4 Answers
  • Posted on Jul 15, 2008

SOURCE: Computer doesn't recognize MP3 player -

I had the same problem, all you have to do is first turn on the Mp3.Then go to settings. Then go down to USB mode. It will probably say, auto detect.But instead scroll down to MSC. If that doesn't work try MTP.

Anonymous

  • 1 Answer
  • Posted on Aug 09, 2008

SOURCE: REG - windows not recognised

For some models pressing select and the + volume button for 10 sec resets the device and it is recognized by the pc on connecting. Check ur manual to check the way to reset ur device. You can download the manual from http://www.sandisk.com in case you have misplaced it. Drop me a mail at [email protected] to let me know if the solution worked for you.

Jean Sintulaire

  • 759 Answers
  • Posted on Aug 19, 2008

SOURCE: Computer doesn't recognize the player

What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it on the back of your computer...

Should you have any questions..let me know..
P.S.Please rate accordingly...
Thank You
Computerrep

Anonymous

  • 6 Answers
  • Posted on Nov 26, 2008

SOURCE: Found New Hardware MTP Device. Pop-Up

here is the solution:
http://amritbera.blogspot.com/2008/11/mtp-problem-solved.html

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When i installed the media player into my computer. i get a little screen saying usb device not recognized. one of usb devices attachedto this computer has malfunction,and windows does not recognize it....

Hi, smpk4083 mp3 player not recognized by the computer
Why is my smpk4083 mp3 player not being detected by my computer when I connect it?

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.

For MAC users, see smpk4083 mp3 player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.


SOLUTION 2 - Refresh the driver

STEP 1 - Connect the smpk4083 mp3 player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.

Image
.

STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
Image
2. Click Device Manager on the left pane.
Image

NOTE: smpk4083 mp3 Players can connect to your computer in MSC or MTP mode. Exceptions are smpk4083 mp3 player Connect and smpk4083 mp3 Express which only use MTP mode. MTP mode is the recommended and default method for smpk4083 mp3 Players when used with Windows OS.

The smpk4083 mp3 player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


Hope it helped.

Have a nice day,.
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k.....so i had the same problem but i figured out whats up...

if you find another 89 that is the same model....for example if you have a titanium.....find another titanium....and get a var link cable and plug em in to both calcs......

on the one that is working hit 2nd "-" to open up varlink.

hit F3 to open up "link" and highlight send OS but dont send it yet.

On the calc that isnt working correctly open up varlink (2nd "-") and hit F3 and highlight and click recieve OS.

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THis will erase your applications like notefolio and other things but once your calc recieves the OS you can go back to varlink and send all the "flashapp" files.

Just make sure when you use varlink you always click recieve before you send it.....otherwise it will give you an error.

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Update your Windows media player
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