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Posted on Jul 09, 2011
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My dvd player is stuck on one dvd and wont let me eject, change disc, or even stop the current dvd. display reads "locked" whenever i press any buttons. can only turn on and off the device.

1 Answer

Kazim ERGUNEY

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  • Master 577 Answers
  • Posted on Jul 09, 2011
Kazim ERGUNEY
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Joined: Jul 17, 2008
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Hi, For some reason the disk will not play. You push the eject button over and over again, but the disk slot will not open. Here's one solution...
* 1 Turn off the DVD player. Wait a few minutes, turn the DVD player back on, and
then press the "eject" button. If this does not work, turn it off and unplug
the DVD player...while you keep pushing EJECT button plug the DVD and turn it on (your hand still on the eject..) is should come out..
* 2 ..if it does not eject , unplug the DVD player again, Remove the screws off DVD on the sides and take off the DVD casing.
* 3 Look for the DVD holder inside the DVD player. This device holds the DVD in
place while the DVD player reads the disk.
* 4 Push the stuck DVD disk toward the front of the DVD player until the DVD
ejects. Remember the DVD player is not on and some force ( gentle ! ) must be applied.
* 5 While it is open,plug it on and place a DVD disc just to see if mechanism works properly..
* 6 Replace the casing and the screws. Plug the player in and turn it on. Put
another DVD in to test whether the player is finally working ..
Hope this helps!..
Take care and please
Remember to rate/vote and give us 4 Thumbs Up
to continue f
or Helping out the Community :)

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Is there a way to get the disc out without dismantling the entire TV? Disc is stuck, lock icon shows when eject button is pressed. Can TV be reset to factory specs?

Try the following. kindly update result here in comments

Depending on the model number of your DVD player, simultaneously press the POWER + STOP + EJECT buttons.

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NOTE: This step may not apply to all models as DISC1 is not available on all DVD players.

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Ok one easy fix to this is to tilt the player while the system is on whilst constantly pressing the eject button. I once had to even turn the whole thing upside down then back and shake a little until the disk positioned itself properly to eject. good luck

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Follow this procedure to lock and unlock the disc tray.
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While a disc is playing in the Blu-ray Disc player, press the SYSTEM MENU button on the remote control.
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Plug the power cord back into the electrical outlet and turn the player ON. Attempt to open the disc tray. Depending on the model number of your DVD player, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.6 Jan 2013

Solved: DVD is LOCKED will not eject. please help. Manual ... - the ...

https://community.sony.com/t5/Home-Theater.../DVD-is...will-not-eject.../td.../55919.
or try this link. Dvd player will not eject or play dvd Google Search
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The dealer lock feature was intended to prevent theft of discs when on display at the retail location. To shut it off, you press and hold the "stop" button on the front panel of the player. While holding that, simultaneously press the "power" button on the remote control. You can release both buttons now. A message will say "dealer lock off" and now you can eject the disc.
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I found this on the PROSCAN website under customer support manuals.The website is www.oncorpus.com.I hope this information helps you with your problem. IMPORTANT THE LABEL SIDE OF THE DVD MUST FACE THE BACK SIDE OF THE TELEVISION 1. Press the ‘INPUT’ button to select ‘DVD’ mode, if no disc is inserted yet, the display shows ‘No Disc’.
2.Insert a DVD with the printed side facing towards the rear of the TV/DVD Player (see below)
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Note: No function‘’ will sometimes appear on the screen after a button is pressed. This indicates that the
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Try this. This works on some brands and models.

Power up the unit. Using the remote, press and hold the 'STOP' button for about 5 seconds. Release and press the 'OK' button.
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