Dell A940 All-In-One InkJet Printer Logo
Posted on Jul 07, 2011

Black ink stopped printing, printer is working but with no black ink. Installed new ink, still no print or 3 or 4 lines print in centre or top of pages. What do I do next? A940 Dell. I have unplugged, turned off but I have not uninstalled and installed, do I have to do this?

5 Related Answers

Anonymous

  • 12 Answers
  • Posted on Jan 31, 2008

SOURCE: Dell A940 smeared printing

Our Dell AIO A940 stopped printing black ink (it went throught the motions but he paper came out blank). Finally got it to print by selecting:

PRINT, PROPERTIES, PAPER SETUP, SPECIALTY PAPER, PHOTO/GLOSSY

Maybe it will work for you! Good luck!

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Anonymous

  • 564 Answers
  • Posted on Aug 19, 2008

SOURCE: dell a940 all in one printer

hmm..ok..if the test page is good, then it's in the drivers. get new ones, remove old ones first, re install try again.





Anonymous

  • 2567 Answers
  • Posted on Dec 19, 2009

SOURCE: A940 printer. Diagnostic page looks perfect.

Seems to me a software problem.
Try uninstalling & re-installing the printer drivers & see if this helps.

pineworks

Clive

  • 4362 Answers
  • Posted on Apr 28, 2010

SOURCE: DELLA 940 DOES NOT PRINT

Hi there Error 50c

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Anonymous

  • 10406 Answers
  • Posted on Aug 22, 2010

SOURCE: print problems with A940 dell printer

The print-head pulls ink from the ink-cartridge, and sprays it onto the paper, unless the print-head has become "clogged".

Run a "print-head-cleaning" cycle, to try to unclog it.

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Dont get it on you, its messy...
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#5 black ink cartridge skips through the middle occasionally

Replacing the print head
The print head may need replacing if, after all print head and ink tank troubleshooting has been performed:

  • The nozzle test appears broken or to have horizontal white streaks.
  • One or more of the colors is missing from the Nozzle Test.
  • The colors are incorrect on the Nozzle Test.
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  • The printer powers off when the print head is installed.
I hope it helps!!!
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3answers

Printer will not print black ink

Hi please try these steps:::

Right-click the printer icon, and then select 'Properties'.
2. Click the 'Maintenance' tab, and then click 'Deep Cleaning'.

maintdeep.jpg

3. Select 'All Colors', 'Black' or 'Color' for the print head to be cleaned.

allcolorsorblack.jpg



4. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)

IF ABOVE STEPS DOESN'T WORK TRY THESE STEPS BELOW

Check ink tank vent hole The ink tank requires air to flow through it so ink can move from the reservoir to the print heads.

  1. Confirm there is no orange tape across the top of the ink tank

  2. If the orange tape is as shown in Figure (1), it is properly removed.

    ink_tank_tape.jpg

    *BCI-3's shown in this example.

  3. If the orange tape is as shown in Figure (2), remove the remaining tape to the level shown in Figure (1).

  4. Make sure each ink tank is snapped into the printer.

    IF THESE STEPS DIDNOT WORK THEN YOUR PRINTER NEEDS REPAIR(You might need to change the printer head.)
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Inconsistent Print following installation of a new black ink cartridge

try head cleaning twice or thrice so as to improve the ink flow in the head. wish u success.
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Printing blank page

Ok here are a few things to try first, if they fail to work, reply here with the results and we can work from there..

1.) remove the cartridge and blot it on tissue paper to ensure it has ink..

2.) go to the printer preferences
Start / All Programs / Printers and Faxes,,
Right Clik on the printer and click properties

YOUR PRINTER SETTINGS MAY VERY FROM HERE BUT ITS BASICALLY THE SAME PRINCIPAL AND YOU WILL FIND THE FEATURES JUST PROBERALLY IN ANOTHER LOCATION

Click Printing Preferences then maintenance
Click Cartridge settings
Ensure its set to print from both black and color cartridge..

Just find the settings and make sure its set to print from both cartridges..

Let me know how that plays off and we can work from there...
but that should work..
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Dell A940 smeared printing

Our Dell AIO A940 stopped printing black ink (it went throught the motions but he paper came out blank). Finally got it to print by selecting:

PRINT, PROPERTIES, PAPER SETUP, SPECIALTY PAPER, PHOTO/GLOSSY

Maybe it will work for you! Good luck!
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