The document will scan but delete file code 10001031 pops up on my desktop

When the machine is printing a
document stored using the copier
function, wait until printing has
finished before you store a document
in the Document Server.
A Press the {Document Server} key.
B Press [Scan Original].
C Enter a file name, user name, or
password if necessary.
Note
- If you do not enter a file name,
one is automatically assigned.
Reference
p.41 "To register or change the
user name"
p.41 "To change the file name"
p.42 "To set or change the password"
D Place originals either on the exposure
glass or in the ADF.
Reference
For information about types of
originals and how to place
them, see Copy Reference.
E Make any required settings.
Reference
For details, see Copy Reference.
F Press the {Start} key.
The document is stored in the Document
Server.
Note
- To stop scanning, press the
{Clear/Stop} key. To restart a
paused scanning job, press [Continue]
in the confirmation display.
To delete saved images
and cancel the job, press [Stop].
-When a password is set, appears
on the left side of the file
name.
- After scanning, stored documents
appear on the Select Files
to Print display. If this display
does not appear, press [Scanning
Finished].
- When placing an original on the
exposure glass, press [Scanning
Finished] after all the originals
have been scanned

To register or change the user name
A Press [Scan Original].
The Scan Original display appears.
B Press [User Name].
If user names are already registered,
the Change User Name display
appears. To use an
unregistered user name, press
[Non-programmed Name].
When no user name are registered
in the Address Book, the User
(Destination) Name entry display
appears.
When using a registered user
name in the Address Book
ASelect a registered user name
from the list, and then press
[OK].
To change your user name to an
unregistered user name, proceed
to the next step.
Reference
p.76 "Registering a New
User Code"
When using an unregistered user
name in the Address Book
ATo enter an unregistered user
name, press [Non-programmed
Name].
BEnter a new user name, and
then press [OK].
Reference
p.161 "Entering Text"
When no user name has been
registered in the Address Book
AEnter a new user name, and
then press [OK].
Reference
p.161 "Entering Text"
To change the file name
A Press [Scan Original].
The Scan Original display appears.
B Press [File Name].
The Change File Name display appears.
C Press [Delete All] to delete the old
file name.
Note
- You can also use [Backspace] to
delete unnecessary characters.


D Enter a new file name, and then
press [OK].
Note
- Up to 20 characters can be entered
as a file name. Note that
only 15 characters of each file
name appear in the document
list.
Reference
p.161 "Entering Text"
To set or change the password
A Press [Scan Original].
The Scan Original display appears.
B Press [Password].
C Enter a password using the
number keys (four-to eight-digits),
and then press the {#} key.
D Reenter the password (four-to
eight-digits) for verification, and
then press the {#} key.
E Press [OK].

Place your document face down on the scanner bed. Press the button that starts the scanning process depending on your scanner or printer.

Save the scanned file to your computer by clicking "File" in the menu bar at the top of the screen, then choose "Save as." Choose the folder in which you wish to save the document from the drop-down menu in the window that popped up during the saving process. Choose a name for the document, then click "Save."


Sign on to your email account, then choose "New" or "Compose" to start a new email message. Click on "Attachments" or "Attach." Wait for a new window to pop up, then choose the file you scanned from the folder where you saved the document.

Wait a few seconds for the file to attach, compose your email message, then click "Send." Your scanned document will now be sent to the recipient's email address.

Going with it's an Acer Aspire 5315 Notebook PC, which according to Acer Support comes with Windows XP (Home or Pro), or several basic versions of Windows Vista,

http://support.acer.com/acerpanam/notebook/0000/Acer/Aspire5315/Aspire5315sp2.shtml

WinXP:
1) Desktop screen

2) My Documents; Click on Start, then on My Documents

3) Downloads; Click on Start, then on My Documents. DOUBLE-click on Downloads.

Win Vista:
1) Desktop screen

2) Documents; Click on the Windows logo button, then on Documents

3) Downloads; Click on the Windows logo button, then on Documents. Then click on Downloads.

Anyway you can try scanning a document again, and see where scanned files go? Then delete the scanned file.
Look at the window, and what is stated at the top. This is where the scanned file will go.

Regards,
joecoolvette

That particular virus infection is a SERIOUS pain in the ****. Save yourself a major headache and bring it to a computer shop that specializes in virus/malware removal for a set price of $50 - $100. I've personally removed that virus from several computers and it's very tricky, and great at morphing and hiding code in several places. Not to mention the fact that it will eventually delete all your icons on the desktop and start menu.

in the My Pictures folder or My Document folder, there should be a folder called scanned documents or something. just delete that folder

The scanned items should be stored somewhere on your computer as an image file(JPG, TIF, BMP, or PDF). Typically, when you scan a document you decide where to save the document. Simply browse to where the scanned documents are, right-click on one of the files then click Delete. This should delete the scanned document.

Check in your recicle bin. Otherwise, you have to scan it again

http://files.support.epson.com/htmldocs/…

I think this says you need Professional Mode rather than Full Auto Mode.

Under File Save Settings in the Professional Mode, you should see buttons for Add Page / Edit Page / Safe File.

Basically, you keep adding pages then finish.

If you already have multiple .pdf files that you wish to combine, Acrobat Professional (not READER) can do that.

Good luck,
- CarlD
- - -
I copied the text but I think you won't be able to see the images here:

4. Select PDF as the file type setting. The current Paper Size, Orientation, Margin, and Compression setting are displayed below it.

5. If you need to change any of the current PDF settings, click the Options button. You see the EPSON PDF Plug-in Settings window:


Select the settings that match your document and click OK. You return to the File Save Settings window.
6. When you are finished selecting file settings, click OK. Epson Scan scans your page and displays this window:


7. If you are scanning only one document page, or you don’t need to edit your pages, click Save File and go to step 10.

If you are scanning multiple pages, click Add page and replace the first page on the document table with the second page and click Scan. Repeat this step for each page in your document. When you are finished, click Edit page and go to step 8.
8. You see the Editing Page window displaying thumbnail images of each scanned page:


If you want to include all the document pages in your PDF file as they currently look, go to step 9.
If you want to delete some of the pages, click the odd pages or even pages icons, or click the individual pages you want to delete. Then click the delete icon to delete them.
If you want to rotate pages, click the pages or use the odd pages, even pages, or all pages icon to select the pages. Then click the left or right rotate icon to rotate them.
Note:
The delete icon is not available when all document pages are selected.
9. When you have finished editing your document pages, click OK. Your document is saved in a PDF file in the location you selected and you return to the EPSON Scan window.

10. Click Close to exit Epson Scan. Source(s): http://files.support.epson.com/htmldocs/…

u can use any system security 2009 removal tools by searching on google otherwise for a best sollution u must format your pc and than reinstall it again .after installion first instaal anti virus and than update it completely than scan full system . enjoy good luck