If the base has no power, then it is either the power adapter or the base itself. Power adapter can be tested using a multimeter on Volts. Value must be within half volt from specifications. If the voltage from power adapter is correct, then the base is defective. In that case call the number on phone manual to get the part replaced, those parts are not repairable.
This happened to me. On handset, press menu then,#130. Hold down the locator button on base for 5the seconds. Then press OK on hand set.
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