SOURCE: Simple drive external backup
You need to use the Storage Sync program provided with the drive. You can get the latest version at the Simple Tech website
SOURCE: SimpleTech 250GB External Hard Drive Installation problem
I bought the Simpletech Signature Mini 250GB last week and had these same issues. I wrote to the company's tech support and the solutions works. It boils down to you having to create a drive letter & partition for this. It took a little time to format, but it's all good now. I agree we shouldn't have such a headache for such a simple piece of hardware, though. I will cut/paste the info below. Once it was done, I was able to go to My Computer and see it listed as Drive H (which was what I selected).
PROBLEM: I have followed directions re: plugging device in, still cannot see device in MY COMPUTER. I have also tried plugging both USB's into computer to no avail. Even tried using it on my laptop, still not showing. My desktop is XP & loaptop is Vista. When I go to remove the dirve, it DOES show as Fujitsu, but I cannot acces the drive or locate it elsewhere. I really want to like this, but will have to return it if this issue is not resolvable.
SOLUTION: You might need to initialize the drive.
Right click on “My Computer” or “Computer” on Vista.
Select “Manage”
On the next screen select “Disk Management”
In the lower middle section you should be able to find your drive.
It will show up as Disk 1 or Disk 2….depending on how many drives you have in your computer.
If you click on the area that says Disk # you should get and option to “initialize drive”.
Also to the right it should show the allocation information for the drive. If it says “unallocated” then the drive needs to be partitioned.
Right click on the white box next to the drive listing.
Select the option “New Partition”
This will bring up the partition wizard and you will need to step through this process.
Select a primary partition.
On the next screen accept the maximum size it will provide.
On the next screen you assign a drive letter.
On the next screen you will do the format and accept the default settings.
The formatting will start and will be busy until it is complete.
You can monitor this from the disk management window.
Regards,
SimpleTech Technical Support
Hope it helps!
SOURCE: SimpleTech 320 gb. Code 10 Problem
i doubt you can do anything about it. Code 10 is a hardware failure, so you will have to return it and get your warrenty.
SOURCE: Can not open the bpa files on my external simpletech drive
did you use special software or windows backup?? try to use the same software to restore your files. In windows you need to restore your files to special folder, you give it a name. then you open the folder and there you have your files.
Make sure you log on as the same user who backed up the files, of course one who has the right to restore the files.
SOURCE: COMPUTER DOES NOT RECOGNIZED SIMPLETECH EXTERNAL HD
If your External HD is not regerstering it might have errors in it, I
had this problem with my Simple Tech 500gb pininfarina and heres the
steps that finnaly after days of trying to figure out it worked:
(Before starting make sure to disable your screen saver)
1. Restart the computer without the device plugged in to start fresh
2. Wait till it loads up and NO OTHER PROGRAM IS RUNNING
3. Plug the usb into the device then the computer usb port
4. Plug in the power to the device and wait till all the lights are cycling if they do
5. Now open the command prompt
6. Type in “Chkdsk /f N:”
or whatever letter your device is in and let it run if its not moving
don’t do anything till it is complete.
Mine was fixed after letting it do it for about an hour of just sitting there it had a lot of errors in the HD
Hope it helps
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