The freezer is fine and keeps a steady cold temp, enough to keep bagged ice frozen and not melt. The refrigerator doesn't seem to be getting cold enough. I can only get it down to about 52 degrees. There isn't ice buildup in the freezer and there is air flow between the two, it just isn't getting cold enough.

SOURCE: Kenmore Coldsport freezer drain repeated freezes

probably the easiest fix for this is install a drain probe to transfer heat from the defrost heater into the drain hole to prevent ice build up. take a peice of 10 or 12 guage solid copper wire and wrap one end around the defrost heater pretty tight and put the other end down in the drain line 2-4 inches.

ACME Sub Zero Refrigerator Freezer

• 41 Answers
• Posted on May 14, 2009

SOURCE: Sub zero 550 (14 years old) has a small but steady leak onto floor from freezer compartment. Small amount of frost buildup on inside of door. Food is frozen and the door "appears" to seal we

Right hand side wall in the freezer - take a look- any frozen water or moisture? Need check a drain line, usually defrost heater inside the freezer wall getting bad and draining water just freezing inside of it.

SOURCE: Freezer temperature will not get cold enough

Clean cooling coils. Check refrigerant level.

SOURCE: freezer temp and fridge temp not as they should be

you should try and defrost the feezer completely as ice might be blocking the cold coming in. it happed to my fridge freezer and that cured it and it is working perfect now.

SOURCE: Freezer is cold but not keeping icecream frozen.

If, the fresh food section is 34- 38 degrees, then the freezer should be cold enough to keep ice cream solid. All of the cooling capability comes from the freezer section. I, personally, would not waste time or money on a ten year old box. Ten years ago it cost $1000, so, the outlay is $100 per year. Dump the old refrigerator and get a new one.