GE Advantium 120 Convection/Microwave Oven Logo

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Posted on Feb 22, 2018
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I've got a GE Advantium 120/Model ZCS1001KSS01 and the clock/control display is not working. The unit seems to work when I press "Express" to get 30 second heating. Otherwise, I can't see anything on the display. Also, the turntable only works intermittantly. Any Help.

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T J Runaldue

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  • Posted on Aug 01, 2022
T J Runaldue
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The problem with your Display of your GE Microwave/Speedcooker is not the Digitron WB27X10856 display board? The flickering and ultimately failure over of the display is due to the WB27X10861 GE microwave control board which is a rebranded (LG 6871W1A417/6871W1A417A board) which GE then sells as a markup. The principle purpose of this board is to convert (i.e. rectify) AC to DC at various voltage levels needed by the rest of the microwave to run their control circuits in the microwave. A portion of the GE microwave is always on so the AC/DC supply is always on. Overtime the electrolytic capacitors in a section of the board fail or degrade to a point they the DC supply starts to produce ripples in the DC power supply which results in circuit board failures. These ripples produce deep spikes of voltage of 120 Hz that the other circuits are sensitive too. I just exmined a failed WB27X10861 board and measured the capacitance of each of the seven electrolytic capacitors. Of the 7 capacitors, 2 had failed over time. The others 5 have degraded 10 to 15 percent but still within their design spec. The two that failed, C07 - 1000uF 25 V had a measured value of 207uF and the other C08 - 220uF had a measured value of 13uF. There was no visible bloating on either SAMWHA SG capacitor. Normally, these capacitors are rated at 2000 hour at 85 degree C. 2000 hr is only 83 days, but since the voltage is less and the temperature is probably 40 to 50 degrees inside the capacitor these capacitors may last 10 years. They harder they work the shorter the lifespan. There are two solutions, either purchase a new replacement control board or replace the failed C07 and C08 capacitors within the failed board with better ones. You can easily buy 10,000 hour , 105 degree C rated capacitors for probably 25 cents more than 2,000 hour capacitor. Most people don't have the resources to repair a board so buying a new board is their only solution. Don't buy a used board on ebay because a used board is probably on the verge of failure.

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  • Posted on Feb 23, 2018
Eric Sutherland
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5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on May 26, 2008

SOURCE: replace inside bulb

There is a step-by-step guide with photos here.

We're happy to help and we appreciate your thoughtful rating of our answer.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Aug 03, 2008

SOURCE: Advantium 120 door handle breakage

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

7eca6a7.jpg

freetek

Steve Allison

  • 5569 Answers
  • Posted on Sep 11, 2008

SOURCE: Turntable

Remove the glass table and watch the drive spindle to see if it is turning when the unit runs; just put a cup of water so the magnetron is not without load, they can be damaged otherwise.
If it doesn't turn, gently try to turn the spindle with your fingers.  If it turns manually, then the motor has failed. If it doesn't, then some foodstuff has managed to freeze the spindle.
In the latter case, pull the plug from the wall, use some foaming cleanser (it's less wet) and try to get some under or around the spindle. Let it soak overnight, then try to turn the spindle with your fingers again.  If it's now free, mop up and remove as much of the remaining cleanser as you can, leaving the table out, put a cup of water or preferably a bowl with more volume, in the unit, let it run for some minutes to try to dry the rest of the cleanser out.
Put the table back in to see if it will now turn.
If this doesn't work, it will be necessary to replace the motor.  Since this is a unit I don't know, I can't predict if it is a DIY project or not and the dealer may ask an unrealistic price for the replacement.     

Anonymous

  • 140 Answers
  • Posted on Jan 24, 2009

SOURCE: need replacement door for my

It is obvious that you do not have the part accessible locally however on the internet there is a very good reliable source at www.mwoparts.com that you can order that door through them. You will have to navigate through their menus but hey if that is what you need exactly they are the ones to go through. It would be difficult to think that in any city you could find a suitable replacement much less exact replacement for your door. It is very important in the operation of your microwave even though it has no electronic components. These people are reliable and I have used them in the past. Let me know if you need me to actually look up the actual part # for your Spacemaker. You have a good brand of product it is very serviceable and especially here. Let me know. God bless.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Feb 15, 2009

SOURCE: GE spacemaker Microwave-Model # JVM1441WD003 no heat -clock ok

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

dee77f7.jpg

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Related Questions:

0helpful
1answer

I've got a GE Advantium 120/Model ZCS1001KSS01, the display will get lines thru it, and comes in and out of view, and will always finish its cycle. however, when you go back to use, it is dead.

The problem with your Display of your GE Microwave/Speedcooker is not the Digitron WB27X10856 display board? The flickering and ultimately failure over of the display is due to the WB27X10861 GE microwave control board which is a rebranded (LG 6871W1A417/6871W1A417A board) which GE then sells as a markup. The princple purpose of this board is to convert (i.e. rectify) AC to DC at various voltage levels needed by the rest of the microwave to run their control circuits in the microwave. A portion of the GE microwave is always on so the AC/DC supplly is always on. Overtime the electrolytic capacitors in a section of the board fail or degrade to a point they the DC suppy starts to produce ripples in the DC power supply which results in circuit board failures. These ripples produce deep spikes of voltage of 120 Hz that the other circuits are sensitive too. I just exmined a failed WB27X10861 board and measued the capacitance of each of the seven electroylic capacitors. Of the 7 capacitors, 2 had failed over time. The others 5 have degraded 10 to 15 percent but still within their design spec. The two that failed, C07 - 1000uF 25 V had a measured value of 207uF and the other C08 - 220uF had a measured value of 13uF. There was no visible bloating on either SAMWHA SG capacitor. Nomally, these capacitors are rated at 2000 hour at 85 degree C. 2000 hr is only 83 days, but since the voltage is less and the temperature is probably 40 to 50 degrees inside the capacitor these capacitors may last 10 years. They harder they work the shorter the lifespan. There are two solutions, either purchase a new replacement control board or replace the failed C07 and C08 capacitors within the failed board with better ones. You can easily buy 10,000 hour , 105 degree C rated capacitors for probably 25 cents more than 2,000 hour capacitor. Most people don't have the resouces to repair a board so buying a new board is their only solution. Don't buy a used board on ebay because a used board is probably on the verge of failure.
0helpful
2answers

My GE Advantium microwave is beeping about 5 times every 2 minutes or so. The display says, "Keypanel Shorted. May need service. Press CLEAR to continue." Ironically, I need a working keypanel to press...

check the touch pad or control unit any short circuit in the control unit, other wise any moisture at control unit chec the circuit other wise replace the touch pad.
0helpful
1answer

Advantium display reads "nite"

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes. Feel free to contact me directly (see below) if you have other questions.- William E. Miller, AS-EET
[email protected]
http://www.MicrowaveControl.com
Microwave Oven Control Panel Repair Nationwide
"Recycling by repairing since 1982"
1helpful
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GE Profile Advantium 120 oven: Clock is on and stuck, unit will not work otherwise.

Unplug the microwave oven for 60 seconds to reset microprocessor, hopefully this will cure the problem.
0helpful
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Need to unlock the control panel on my GE advantium 120

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes.

Then I would refer you to the owner's manual.

If for some reason you don't have yours, y
ou can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
3helpful
1answer

Display on my ge Advantium 120 convection/microwave has gone blank. Just a blinking -

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes and try it again.

If it's still not working, it may have a failed keypad or a problem with the controller.

The full service / installation manual is here.

We repair these all the time, and would be happy to help you with more info at no charge. Feel free to contact us.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
0helpful
1answer

The display on my GE Advantium microwave oven shows "LOCKED". I tried holding the clear/off button but it won't clear. the microwave is unusable at this point

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes.

If yours is an Advantium, one of these owner's manuals will help you set the clock if you need help:

http://www.microwavedisplay.com/sca1001kss_om.pdf
http://www.microwavedisplay.com/sca2000_sca2001_om.pdf

If you still need help, note that FixYa's Web site is currently not notifying us Experts when replies to our Clarification Requests are posted, so please post a new help request, but be sure to include your full model number from the tag in or on the unit.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
1helpful
1answer

My problem is "how do I turn off the demo mode on a GE Advantium 120 Microwave/Oven Combo?

Press OFF 5 times to exit store demo mode.

There are different ways for each unit.... please reply with the model # if that does not work for you.

Thanks for using FixYa - a Very Helpful Rating is appreciated for answering your FREE question.
3helpful
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GE Profile Advantium Wall Oven 240 volts 950 Watts

How long does it run before it fails? Does it look like the display is getting scrambled characters? I'm leaning toward a bad magnetron, but it may be more or less than that. If you can give more details and especially the actual full model number (as opposed to the model name Advantium 120) that would help. Thanks!
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