How do i make it continue to run with no bucket so it does not fill and and so i don't have to empty it

If the hose is still connected and it's not clogged, the water shouldn't have filled the bucket.But, let's get back to emptying the bucket and reinstalling it and the unit won't start.

Several things can cause the this. The first and most notable is the bucket is not installed properly. When that happens the bucket safety removal switch, does not make firm contact with the bucket when it's reinstalled. If the hose is still attached, temporarily remove it and reinstall the bucket so that it fits "squarely" from top to bottom into it's holder. Make sure that is makes firm contact with the bucket safety removal switch on the back wall of the bucket holder. When installed properly the bottom of the bucket should not tilt down at the bottom.

The second most notable thing, is that the humidity level in the room is the same as whet you have the unit set to extract. In this case, the unit won't turn ON, until the surrounding humidity level rises. To test this, lower the humidity extraction level to 32%. If the bucket is installed properly and the Air Intake Filter is clean, the unit should start.

I hope this helped you to troubleshoot and solve the problem. Thanks for choosing FixYa.

The hose may not be blocked, Ed. But the unit's hose connection and tubing may be.To solve the problem do the following:

Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hose connection & tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reconnect the hose plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor the hose for water flow.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers.

I hope this helped you solve the problem. Thanks for choosing FixYa.

Actually, it's probably doing what it should. Let me explain: Dehumidifiers run until they have lowered the humidity/moisture level to where you have the humidity extraction level set. At that point, the unit shuts OFF, until senses the humidity level has risen above where you set the level and it turns ON again. That doesn't mean the bucket will always be full when it shuts OFF. It may turn ON & OFF many times before the bucket is full. Watch for the Bucket Full Light to illuminate. That's when the bucket is FULL and needs to be emptied.

Hope this helped you understand how the unit works.

I need to be clear on what you said. you "can't find where to empty the water." Meaning you have removed the water collection bucket and don't know where to empty it? If that's the case, emptying it in a bath tub, is the easiest way.

However, if you meant, you don't know how to remove the water collection tank. It's on the front of the unit, below the air intake louvers. It simply slides/pulls out of the dehumidifier, when you pull on the indented handles on both sides of the bucket.

To assist you further, I have included a link to the Owner's Manual to a Danby model similar to yours. You can download and print it for future reference.

http://www.danby.ca/cms/uploads/products/en_manual/DDR25E__DDR30E__DDR45E__DDR5011_manual_v3.pdf

I hope this helped you.

Two things generally cause this problem. If your unit has a Float Valve inside the bucket, it's stuck in the 'Up' position, which under normal conditions, indicates to the unit, that the bucket is FULL. If you don't have that, then when the bucket was last inserted into the bucket holder, it did not trip the bucket removal safety switch. Remove the bucket and reinstall it, making sure that it fits squarely into the hole from top to bottom. Leave the unit ON when you do this, because if you do it correctly, the unit will automatically start and run. Also, be sure that humidity extraction level is set on 32 - 35 %.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

superstee - You're having to empty it because either the drain hose you have connected to the unit is clogged or the drain hole a the hose connection is clogged. Therefor, the water is drained into the tank, rather than the drain hose. Also, the drain hose would not be any longer than 5' and must drain down, as the dehumidifier does not have a pump. It relies totally on gravity.

Remove the hose and check it for clogs. If clear check the drain hose connection, using an 18" long appropriately sized Zip Tie. Carefully insert the Zip Tie and continue to push it in until you reach the bend in the tubing. Gingerly work past this bend, until the Zip Tie bottoms out or you run out of usable Zip Tie. The while slowly pulling it out, rotate the Zip Tie. This will dislodge the clog. As you reach the end of the Zip Tie removal, be prepared for some water to follow. CAUTION: BEFORE DOING ANY OF THE ABOVE TURN THE MASTER ON/OFF SWITCH TO OFF AND UNPLUG THE UNIT.

The above should solve the problem for you. Please let me know. Thanks.

I would say you have two choices. Pay a high service charge or buy a new one.It sounds to me like the compressor is not working and could easily cost more to replace or repair than to buy new,Sorry I'm not more help. Thank you

Sue, if you haven't noticed any water draining from the hose recently, it may be that the hose connection and tubing of the unit are clogged and the drained water pressure is causing the unit to show "Bucket Full." Also, if the bucket is not properly in place, whether you use the drain hose or not, it will cause the unit to stop functioning. You know how to correct that, so I won't go into detail on that issue.

To unclog the drain, you will need an 18" long, plastic Zip Tie or something similar (NO wire coat hangers though) that will fit into the hose connection. TURN THE UNIT OFF AND UNPLUG IT. Then carefully insert the Zip Tie and continue to push it in until you reach the bend in the tubing. You will have to carefully work it past this bend, until it either bottoms out or you run out of usable Zip Tie. Now, while rotating it, slowly pull it out and be prepared for some water to follow.

Hope this helped you troubleshoot and solve the problem.

Some dehumidifiers don't require that the bucket be in place, when a drain hose is attached to the unit. I'm not sure that's the case with yours, because I'm unfamiliar with the Westpointe brand. You should also check the drain connection that the hose is connected to. It may be clogged, which forces the water into the bucket instead of draining through the hose. If you have something flexible like a long plastic Zip Tie, that can easily be run into the hose connection and slowly pulled back out, while rotating it should loosen any clogs. Be prepared for water to follow. Do not use a wire coat hanger to do this and be sure the unit is OFF and unplugged from the wall, before attempting it.

Hope this helped you to troubleshoot and solve the problem. Please let me know.

Hi,
It could be a bad compressor, circuit board, or maybe even a sensor or dehumidistat...
Here is a tip about dehumidifiers that run but do not extract water from the air..

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101