There are a few basics you can check.
1) Check that the back of the tray is mated to the mechanism in the back of the freezer compartment that normally houses your auger. Usually if the tray will go all of the way back it means it has matched up properly, but to ensure it is depress the ice dispenser trigger on your freezer door and make sure that the ice is coming out properly.
2) Check the slots that the cubes fall from into the ice basket. Sometimes there will be small pieces of ice that have not cleared out of the slots. The system will not allow anymore water to pour into the housing unit if there are any ice shards caught in the slots.
3) Ensure that the filter that your ice water travels through is not full and due for a change. Some ice units will not allow anymore ice to be made if the filter needs to be swapped out.
4) If possible check to make sure that there are no kinks in the water delivery hoses. If there is a kink big enough no water will flow through the hose.
5) Beyond these basics you may have to get a fridge tech to check out the tech servicable parts. There might be a problem in one of the control boards.
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