Kodak 5500 ALL-IN-ONE PRINTER Logo
Posted on Jul 01, 2011

Printer will not print black even with new cartridge, and also keeps stating that the color cartridge need to be replaced even though its a new cartridge

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 25, 2008

SOURCE: Hp K80 printer

I had the same problem, and it seems to have corrected itself. I too, installed a new "45" black cartridge and got the message to remove and check color cartridge. After I removed it and cleaned it the message stayed on the display for about 5 minutes and then asked me to "align cartriges." After I aligned them I had no problems.

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Anonymous

  • 1 Answer
  • Posted on May 24, 2008

SOURCE: Printer won't print color only black and white

Reinsert the color cartridge. Give print command for page. Open Preferences in print window. Open the Color tab. Click on Print in Color. (It may have been set for black only.) Try printing.

checkitright

CheckitRight

  • 1363 Answers
  • Posted on Aug 07, 2008

SOURCE: Won't print unless all ink cartridges have ink.

Try changing it in the properties section under device settings
or go to color management if you have it and change the setting to black only,.

Matt D

  • 96 Answers
  • Posted on Aug 26, 2008

SOURCE: printer does not make black

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Anonymous

  • 18 Answers
  • Posted on May 06, 2009

SOURCE: My printer won't print black ink even though the cartridge is full

try to clean the nossles with software from the manafactures website

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