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Red or amber lights tells you that something is wrong with the modem, but it could be just the configuration. Be sure you have an internet signal on the line coming into the modem and that the connections are all plugged into the modem/router correctly. Most probable, is that you need to enter the user name and password. Here is a link for the manual for your modem, so you can download it and see for yourself. There are procedures that we need to go through with you at the computer but the first thing is establishing the internet signal. Your Internet provider and help you and send tests to the router from their central office. The phone line could be a problem, the internet signal could be bad and last but not least is the router. We can only see one question at a time that you post, so I suggest you contact your ISP.
http://en-us-support.belkin.com/app/answers/detail/a_id/128
Hope this was useful and please comment if this was helpful to you.
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