Hi and welcome to FixYa, I am Kelly
Here is the users manual that is probably inside the door you can not get open:
https://www.maytag.com/webapp/wcs/stores/servlet/OCManualsLiteratureSearchResultView?catalogId=10562&langId=-1&storeId=10212
Find your model number and download the maual. The last 3 figits HES there is a problem with the number you passed. I am using this manual as a reference:
https://www.maytag.com/digitalassets/MLPDF/User%20Instructions%20-%20W10175446.pdf
If your unit has the mini handle on the top right or top left gently lift and swing the door open. If you have the lone horizontal handle on the front of the freezer door it just pulls open and slides out.
If this is a NEW unit... you must remove the shipping tape from the door (2 to 3 places) to get it open.
Thanks for choosing FixYa,
Kelly
Hi again,
I thought about this for sometime and had to come back to your post. As far as I know there is not a lock on this door. The only thing I do know that will lock the door is ice build up. If your freezer door is stuck shut because if ice, the only thing you can do is unplug it and let it reach room temperature to thaw out.
This is my experience:
http://blog.fixya.com/index.php/2010/05/...
I'm 56 now and my Father had a Maytag Franchise so I grew up with Maytags.
Kelly
P.s. I really would like to know if the freezer door can be locked with a key.
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