When trying to turn the camera on, the lens will not extend fully. it extends partially, and then the camera turns itself off, leaving the lens in the partially extended position. you have to try and turn the camera on many different times just so that you can try and return the lens to the original retracted position with the shutter full closed. Most of the time, the shutter is half way closed due to the fact that the camera stays on for about 2-3 seconds, and regardless of the position of the lens or the shutter, it will turn itself off.