How do i disable TX Report sent to email on a Konica Bizhub c362

Self Help Product Support Konica Minolta Business Solutions Inc



try this site for latest drivers

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try this site


Self Help Product Support Konica Minolta Business Solutions Inc

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

go to utility then got to reporting then select TX result report change to on if fails or off

your email settings got messed up... you need to go to pagescope (web interface) by typing the ip address in your webbrouser that is connected to the network and check the scan settings to see if mybe you missed something or if something has changed....

Checking a report for the transmission result (?TX Report? function) A report containing the transmission results can be printed. The machine can be set to either print or not print the transmission report or to print it according to the machine setting or only when a transmission fails. To print the transmission report 1 Press the [Fax/Scan] key to display the Fax mode screen. 2 Touch [FAX Menu]. 3 Touch [TX Report] on the Set 1 tab. 4 Select how to output the report, and then touch [Enter]. ? Default: The transmission report is printed according to the previously specified method. For details, refer to ?Specifying report output settings (Report Settings)? on page 10-48. ? ON: The transmission report is printed with each transmission. ? If TX Fails: The transmission report is printed only if the fax could not be sent. ? OFF: The transmission report is not printed, regardless of the transmission result.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

to disable tx confirmation report on a c250
1 press the utility/counter button
2 touch administrator setting
3 enter the password 12345678 and touch ok
4 touch fax setting
5 touch report setting
6 touch tx report
7 touch off
8 touch exit and return back to the normal copy screen

log into the web administration page as administrator
choose fax/scan tab
report settings
Tx Report
choose turn on/off/if tx fail
I chose both single and multiple destinations
if tx fails
Tested scan to email and fax to bad addresses and page printed as confirmation of failure
No pages printed for successful Tx

Note - you can still manually request confirmation at printer menu
Fax/scan
fax menu
tx report
on
enter
start fax or scan to email

I changed the SMTP address from a name to an IP and that resolved it for me.

To print the transmission report:

1. Press the [Fax/Scan] key to display the Fax mode screen.
2. Touch [FAX Menu].
3. Touch [TX Report] on the Set 1 tab.

4. Select how to output the report, and then touch [Enter].
– Default: The transmission report is printed according to the previously specified method.
– ON: The transmission report is printed with each transmission.
– If TX Fails: The transmission report is printed only if the fax could not be sent.
– OFF: The transmission report is not printed, regardless of the transmission result.

The Bizhub C250 accepts the FK-502 Fax Expansion card like most other Konica Minolta Products so this data is relevant for many models. Below are the step to enable fax confirmation pages:

Press the fax button.
Press the Utility/Counter button.
Touch Administrator Setings.
Enter password (12345678) or (00000000) are the defaults.
Touch OK
Touch Report Settings.
Touch TX Report Settings.
Set TX Report to ON.
Close, OK, and/or Exit all the way out.