LG 24.7 Cu. Ft. Side-by-Side Refrigerator with Bottom-Mount Freezer - Titanium Logo

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Posted on Jun 22, 2011
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Refrigerator section not cold. Light is on inside the refrigerator but temperature is not working. Freezer bottom is functioning. Purchased the frigde less then a year.

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  • Expert 157 Answers
  • Posted on Jun 23, 2011
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Joined: Jun 21, 2011
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I would start by checking to see if the evaporator fanis running . It moves the cold air from the freezer up into the refrigerator compartment

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My Amana 19cu ft refrigerator, freezer on the bottom. Refrigerator stopped working, freezer is still working, MODEL DRB1901CW. S/N109533070CE

There are plenty of reasons this could happen like the following: PROBLEM POSSIBLE CAUSE Loud operating sound level • See "Sound Information" section for explanation of normal operating sounds Freezer too warm. Compressor not operating • Freezer temperature set too warm • Defective compressor • Defective overload or relay Refrigerator too cold • Refrigerator temperature set too cold • Chefs Pantry control set too cold or misaligned allowing freezer air to escape into refrigerator section • Freezer temperature set too cold • Restricted condenser air • Refrigerant shortage or restriction • Refrigerant overcharge Freezer too warm. Compressor cuts off on overload • Heavy usage • High ambient • Restricted condenser air • Defective condenser fan motor • Loose or missing condenser fan blade • Improper voltage • Defective relay or overload • Compressor motor winding • Non-condensibles in system • Refrigerant overcharge Freezer too warm. Compressor operating • Freezer temperature set too warm • Restricted condenser air • Defective condenser fan motor • Opened door • Heavy usage • Defective freezer fan motor • Opened defrost thermostat • Opened defrost heater • Loose or missing freezer or condenser fan blade • Heavily frosted evaporator • Refrigerant shortage or restriction • Inefficient compressor Refrigerator too warm • Refrigerator temperature set too warm • Freezer temperature set too warm • Return air or air supply duct blocked • Chefs Pantry control set too warm or air supply tube blocked • Heavy usage • High ambient Problem Possible Cause Freezer too cold • Freezer temperature set too cold Long off cyde • Low ambient • Freezer temperature set too warm Short off cycle • Heavy usage • High ambient • Freezer temperature set too cold • Light constantly on • Poor door gasket seal Long or continuous run cyde • Heavy usage • High ambient • Inadequate condenser air flow • Freezer temperature set too cold • Loss or restricted refrigerant Short run cycle • Light usage • Low ambient • Freezer temperature set too warm Exterior cabinet condensation • High humidity. Design accepts beads of water on cabinet exterior after 4 hours with 0° to 2°F (-18° to -17°C) freezer food temperature and 38° to 40°F (3° to 4°C) refrigerator food temperature in 84% R.H. conditions. See "Typical Sweat Pattern" section under above conditions. • Freezer temperature set too cold • Poor door gasket seal • Insulation void
0helpful
3answers
0helpful
1answer

Hi, The top refrigerator part of my whirlpool fridge with the bottom pullout freezer doesn't get cold. Not sure why, but someone left the door open for a long time, and the problems started...

Hello,

A refrigerator not cold enough is a hassle, because you are at risk of spoiling the foods you store in there. Most often, this problem is caused by something easy to fix.
1. Faulty Door Gaskets

The door gaskets in a refrigerator ensure a sealed closure every time you shut the door. Torn or loose gaskets on the door of the refrigerator can result in a leak in the cold air. As a result, the refrigerator is warmer. Repetitive and frequent opening and closing of the refrigerator is also a possible cause, because the warm air from outside replaces the cold air in the refrigerator every time you open it.
2. Dirty Condenser Coils

Dirty condenser coils can result in improper functioning of the refrigerator. These coils are located on the back or the underside of refrigerators. If you find this to be the cause of the problem, unplug the refrigerator before you attempt any cleaning.
3. Frost-free Feature not Working

If the frost-free feature fails, it causes a buildup of frost around the evaporator coils in the freezer. This causes a malfunctioning of the evaporator fan that blows cold air around. The fan can also be damaged if it hits the frost.
4. Faulty or Incorrect Temperature Control

A faulty thermostat can lead to a refrigerator that is not maintaining the desired coldness. Check for this problem and also ensure that the temperature is set to the correct level. Normally, refrigerators are set to a temperature of about 0°C, whereas the freezer sections are around -17°C.
5. Inadequate Air Flow inside Refrigerator

A refrigerator that is loaded with too many food items can fail to maintain an adequate level of coolness across all the items kept in it. The surface items tend to be colder, and the items underneath do not become as cold. A refrigerator that has very few items in it can also fail to function efficiently. Try to ensure that your refrigerator has enough food in it at all times, but is not so loaded that the air flow gets constricted.
6. Vents between Freezer and Refrigerator Clogged

The vents between the freezer and refrigerating section blow cold air from the freezer across to the refrigerator. If these vents are clogged with ice, the air is blocked and the refrigerator does not cool down. If this is the case, you can unplug the refrigerator, wait for the ice to melt and then connect it back to the power supply.
7. Faulty Door Switch

The door switch is found on the bottom of refrigerator doors. It turns off the light in the refrigerator and resumes cooling action when you close the door. If this switch is not functioning properly, the refrigerator will not be cold and it will also be affected by the heat of the interior light.
8. Refrigerant Leak

A refrigerant leak is very unlikely. This problem can cause malfunctioning of your refrigerator. If you suspect this to be the cause, contact a service technician.

Good luck in solving the problem....
0helpful
1answer

The fridge is not cold but freezer is thinking it may be defrost timer trying to locate this part?

Hello,

A refrigerator not cold enough is a hassle, because you are at risk of spoiling the foods you store in there. Most often, this problem is caused by something easy to fix.
1. Faulty Door Gaskets

The door gaskets in a refrigerator ensure a sealed closure every time you shut the door. Torn or loose gaskets on the door of the refrigerator can result in a leak in the cold air. As a result, the refrigerator is warmer. Repetitive and frequent opening and closing of the refrigerator is also a possible cause, because the warm air from outside replaces the cold air in the refrigerator every time you open it.
2. Dirty Condenser Coils

Dirty condenser coils can result in improper functioning of the refrigerator. These coils are located on the back or the underside of refrigerators. If you find this to be the cause of the problem, unplug the refrigerator before you attempt any cleaning.
3. Frost-free Feature not Working

If the frost-free feature fails, it causes a buildup of frost around the evaporator coils in the freezer. This causes a malfunctioning of the evaporator fan that blows cold air around. The fan can also be damaged if it hits the frost.
4. Faulty or Incorrect Temperature Control

A faulty thermostat can lead to a refrigerator that is not maintaining the desired coldness. Check for this problem and also ensure that the temperature is set to the correct level. Normally, refrigerators are set to a temperature of about 0°C, whereas the freezer sections are around -17°C.
5. Inadequate Air Flow inside Refrigerator

A refrigerator that is loaded with too many food items can fail to maintain an adequate level of coolness across all the items kept in it. The surface items tend to be colder, and the items underneath do not become as cold. A refrigerator that has very few items in it can also fail to function efficiently. Try to ensure that your refrigerator has enough food in it at all times, but is not so loaded that the air flow gets constricted.
6. Vents between Freezer and Refrigerator Clogged

The vents between the freezer and refrigerating section blow cold air from the freezer across to the refrigerator. If these vents are clogged with ice, the air is blocked and the refrigerator does not cool down. If this is the case, you can unplug the refrigerator, wait for the ice to melt and then connect it back to the power supply.
7. Faulty Door Switch

The door switch is found on the bottom of refrigerator doors. It turns off the light in the refrigerator and resumes cooling action when you close the door. If this switch is not functioning properly, the refrigerator will not be cold and it will also be affected by the heat of the interior light.
8. Refrigerant Leak

A refrigerant leak is very unlikely. This problem can cause malfunctioning of your refrigerator. If you suspect this to be the cause, contact a service technician.

I hope this will help in solving the problem...
0helpful
1answer

My GE profile model PFSS5NJWA is not getting cold any more. I suspect the compressor having problem.

Hello,

A refrigerator not cold enough is a hassle, because you are at risk of spoiling the foods you store in there. Most often, this problem is caused by something easy to fix.
1. Faulty Door Gaskets

The door gaskets in a refrigerator ensure a sealed closure every time you shut the door. Torn or loose gaskets on the door of the refrigerator can result in a leak in the cold air. As a result, the refrigerator is warmer. Repetitive and frequent opening and closing of the refrigerator is also a possible cause, because the warm air from outside replaces the cold air in the refrigerator every time you open it.
2. Dirty Condenser Coils

Dirty condenser coils can result in improper functioning of the refrigerator. These coils are located on the back or the underside of refrigerators. If you find this to be the cause of the problem, unplug the refrigerator before you attempt any cleaning.
3. Frost-free Feature not Working

If the frost-free feature fails, it causes a buildup of frost around the evaporator coils in the freezer. This causes a malfunctioning of the evaporator fan that blows cold air around. The fan can also be damaged if it hits the frost.
4. Faulty or Incorrect Temperature Control

A faulty thermostat can lead to a refrigerator that is not maintaining the desired coldness. Check for this problem and also ensure that the temperature is set to the correct level. Normally, refrigerators are set to a temperature of about 0°C, whereas the freezer sections are around -17°C.
5. Inadequate Air Flow inside Refrigerator

A refrigerator that is loaded with too many food items can fail to maintain an adequate level of coolness across all the items kept in it. The surface items tend to be colder, and the items underneath do not become as cold. A refrigerator that has very few items in it can also fail to function efficiently. Try to ensure that your refrigerator has enough food in it at all times, but is not so loaded that the air flow gets constricted.
6. Vents between Freezer and Refrigerator Clogged

The vents between the freezer and refrigerating section blow cold air from the freezer across to the refrigerator. If these vents are clogged with ice, the air is blocked and the refrigerator does not cool down. If this is the case, you can unplug the refrigerator, wait for the ice to melt and then connect it back to the power supply.
7. Faulty Door Switch

The door switch is found on the bottom of refrigerator doors. It turns off the light in the refrigerator and resumes cooling action when you close the door. If this switch is not functioning properly, the refrigerator will not be cold and it will also be affected by the heat of the interior light.
8. Refrigerant Leak

A refrigerant leak is very unlikely. This problem can cause malfunctioning of your refrigerator. If you suspect this to be the cause, contact a service technician.

Good luck in solving the problem....
0helpful
1answer

Bottom section does not cool,top freezser partial cooling

Hello,

A refrigerator not cold enough is a hassle, because you are at risk of spoiling the foods you store in there. Most often, this problem is caused by something easy to fix.
1. Faulty Door Gaskets

The door gaskets in a refrigerator ensure a sealed closure every time you shut the door. Torn or loose gaskets on the door of the refrigerator can result in a leak in the cold air. As a result, the refrigerator is warmer. Repetitive and frequent opening and closing of the refrigerator is also a possible cause, because the warm air from outside replaces the cold air in the refrigerator every time you open it.
2. Dirty Condenser Coils

Dirty condenser coils can result in improper functioning of the refrigerator. These coils are located on the back or the underside of refrigerators. If you find this to be the cause of the problem, unplug the refrigerator before you attempt any cleaning.
3. Frost-free Feature not Working

If the frost-free feature fails, it causes a buildup of frost around the evaporator coils in the freezer. This causes a malfunctioning of the evaporator fan that blows cold air around. The fan can also be damaged if it hits the frost.
4. Faulty or Incorrect Temperature Control

A faulty thermostat can lead to a refrigerator that is not maintaining the desired coldness. Check for this problem and also ensure that the temperature is set to the correct level. Normally, refrigerators are set to a temperature of about 0°C, whereas the freezer sections are around -17°C.
5. Inadequate Air Flow inside Refrigerator

A refrigerator that is loaded with too many food items can fail to maintain an adequate level of coolness across all the items kept in it. The surface items tend to be colder, and the items underneath do not become as cold. A refrigerator that has very few items in it can also fail to function efficiently. Try to ensure that your refrigerator has enough food in it at all times, but is not so loaded that the air flow gets constricted.
6. Vents between Freezer and Refrigerator Clogged

The vents between the freezer and refrigerating section blow cold air from the freezer across to the refrigerator. If these vents are clogged with ice, the air is blocked and the refrigerator does not cool down. If this is the case, you can unplug the refrigerator, wait for the ice to melt and then connect it back to the power supply.
7. Faulty Door Switch

The door switch is found on the bottom of refrigerator doors. It turns off the light in the refrigerator and resumes cooling action when you close the door. If this switch is not functioning properly, the refrigerator will not be cold and it will also be affected by the heat of the interior light.
8. Refrigerant Leak

A refrigerant leak is very unlikely. This problem can cause malfunctioning of your refrigerator. If you suspect this to be the cause, contact a service technician.

Good luck in solving the problem....
0helpful
1answer

Both freezer and refrigerator sections get cool but not cold.

Hello,

A refrigerator not cold enough is a hassle, because you are at risk of spoiling the foods you store in there. Most often, this problem is caused by something easy to fix.
1. Faulty Door Gaskets

The door gaskets in a refrigerator ensure a sealed closure every time you shut the door. Torn or loose gaskets on the door of the refrigerator can result in a leak in the cold air. As a result, the refrigerator is warmer. Repetitive and frequent opening and closing of the refrigerator is also a possible cause, because the warm air from outside replaces the cold air in the refrigerator every time you open it.
2. Dirty Condenser Coils

Dirty condenser coils can result in improper functioning of the refrigerator. These coils are located on the back or the underside of refrigerators. If you find this to be the cause of the problem, unplug the refrigerator before you attempt any cleaning.
3. Frost-free Feature not Working

If the frost-free feature fails, it causes a buildup of frost around the evaporator coils in the freezer. This causes a malfunctioning of the evaporator fan that blows cold air around. The fan can also be damaged if it hits the frost.
4. Faulty or Incorrect Temperature Control

A faulty thermostat can lead to a refrigerator that is not maintaining the desired coldness. Check for this problem and also ensure that the temperature is set to the correct level. Normally, refrigerators are set to a temperature of about 0°C, whereas the freezer sections are around -17°C.
5. Inadequate Air Flow inside Refrigerator

A refrigerator that is loaded with too many food items can fail to maintain an adequate level of coolness across all the items kept in it. The surface items tend to be colder, and the items underneath do not become as cold. A refrigerator that has very few items in it can also fail to function efficiently. Try to ensure that your refrigerator has enough food in it at all times, but is not so loaded that the air flow gets constricted.
6. Vents between Freezer and Refrigerator Clogged

The vents between the freezer and refrigerating section blow cold air from the freezer across to the refrigerator. If these vents are clogged with ice, the air is blocked and the refrigerator does not cool down. If this is the case, you can unplug the refrigerator, wait for the ice to melt and then connect it back to the power supply.
7. Faulty Door Switch

The door switch is found on the bottom of refrigerator doors. It turns off the light in the refrigerator and resumes cooling action when you close the door. If this switch is not functioning properly, the refrigerator will not be cold and it will also be affected by the heat of the interior light.
8. Refrigerant Leak

A refrigerant leak is very unlikely. This problem can cause malfunctioning of your refrigerator. If you suspect this to be the cause, contact a service technician.

I hope this will help in solving the problem....
0helpful
1answer

Refrigerator not getting cold

Hello,

A refrigerator not cold enough is a hassle, because you are at risk of spoiling the foods you store in there. Most often, this problem is caused by something easy to fix.
1. Faulty Door Gaskets

The door gaskets in a refrigerator ensure a sealed closure every time you shut the door. Torn or loose gaskets on the door of the refrigerator can result in a leak in the cold air. As a result, the refrigerator is warmer. Repetitive and frequent opening and closing of the refrigerator is also a possible cause, because the warm air from outside replaces the cold air in the refrigerator every time you open it.
2. Dirty Condenser Coils

Dirty condenser coils can result in improper functioning of the refrigerator. These coils are located on the back or the underside of refrigerators. If you find this to be the cause of the problem, unplug the refrigerator before you attempt any cleaning.
3. Frost-free Feature not Working

If the frost-free feature fails, it causes a buildup of frost around the evaporator coils in the freezer. This causes a malfunctioning of the evaporator fan that blows cold air around. The fan can also be damaged if it hits the frost.
4. Faulty or Incorrect Temperature Control

A faulty thermostat can lead to a refrigerator that is not maintaining the desired coldness. Check for this problem and also ensure that the temperature is set to the correct level. Normally, refrigerators are set to a temperature of about 0°C, whereas the freezer sections are around -17°C.
5. Inadequate Air Flow inside Refrigerator

A refrigerator that is loaded with too many food items can fail to maintain an adequate level of coolness across all the items kept in it. The surface items tend to be colder, and the items underneath do not become as cold. A refrigerator that has very few items in it can also fail to function efficiently. Try to ensure that your refrigerator has enough food in it at all times, but is not so loaded that the air flow gets constricted.
6. Vents between Freezer and Refrigerator Clogged

The vents between the freezer and refrigerating section blow cold air from the freezer across to the refrigerator. If these vents are clogged with ice, the air is blocked and the refrigerator does not cool down. If this is the case, you can unplug the refrigerator, wait for the ice to melt and then connect it back to the power supply.
7. Faulty Door Switch

The door switch is found on the bottom of refrigerator doors. It turns off the light in the refrigerator and resumes cooling action when you close the door. If this switch is not functioning properly, the refrigerator will not be cold and it will also be affected by the heat of the interior light.
8. Refrigerant Leak

A refrigerant leak is very unlikely. This problem can cause malfunctioning of your refrigerator. If you suspect this to be the cause, contact a service technician.


I hope this will help in solving thee problem...
0helpful
1answer

Refrigerator wont cool but freezer side works perfect

Hello,

A refrigerator not cold enough is a hassle, because you are at risk of spoiling the foods you store in there. Most often, this problem is caused by something easy to fix.
1. Faulty Door GasketsThe door gaskets in a refrigerator ensure a sealed closure every time you shut the door. Torn or loose gaskets on the door of the refrigerator can result in a leak in the cold air. As a result, the refrigerator is warmer. Repetitive and frequent opening and closing of the refrigerator is also a possible cause, because the warm air from outside replaces the cold air in the refrigerator every time you open it.
2. Dirty Condenser CoilsDirty condenser coils can result in improper functioning of the refrigerator. These coils are located on the back or the underside of refrigerators. If you find this to be the cause of the problem, unplug the refrigerator before you attempt any cleaning.
3. Frost-free Feature not WorkingIf the frost-free feature fails, it causes a buildup of frost around the evaporator coils in the freezer. This causes a malfunctioning of the evaporator fan that blows cold air around. The fan can also be damaged if it hits the frost.
4. Faulty or Incorrect Temperature ControlA faulty thermostat can lead to a refrigerator that is not maintaining the desired coldness. Check for this problem and also ensure that the temperature is set to the correct level. Normally, refrigerators are set to a temperature of about 0°C, whereas the freezer sections are around -17°C.
5. Inadequate Air Flow inside RefrigeratorA refrigerator that is loaded with too many food items can fail to maintain an adequate level of coolness across all the items kept in it. The surface items tend to be colder, and the items underneath do not become as cold. A refrigerator that has very few items in it can also fail to function efficiently. Try to ensure that your refrigerator has enough food in it at all times, but is not so loaded that the air flow gets constricted.
6. Vents between Freezer and Refrigerator CloggedThe vents between the freezer and refrigerating section blow cold air from the freezer across to the refrigerator. If these vents are clogged with ice, the air is blocked and the refrigerator does not cool down. If this is the case, you can unplug the refrigerator, wait for the ice to melt and then connect it back to the power supply.
7. Faulty Door SwitchThe door switch is found on the bottom of refrigerator doors. It turns off the light in the refrigerator and resumes cooling action when you close the door. If this switch is not functioning properly, the refrigerator will not be cold and it will also be affected by the heat of the interior light.
8. Refrigerant LeakA refrigerant leak is very unlikely. This problem can cause malfunctioning of your refrigerator. If you suspect this to be the cause, contact a service technician.

Hope this help..........

3helpful
1answer

Refrigerator doesn't work but freezer does

Sounds like the little evap. fan on the rear of the freezer section isn't blowing cold air up to the refer section.
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