Problem with scanning on my X3480 - I lie the document on the glass,hit start button (with printer in Scan mode) but nothing happens (no All-in-one centre on computer screen). What's wrong?

Hi kebranch,

To scan the documents, pictures etc., This are the step just follow,

1. Scanning using the Operation Panel
2. Load the document on the platen glass or in the ADF.
3. Press the [Scan] button on the machine.
4. Then the machine switches to Scan Mode
6. Press the [Color Start] or [Black Start] button on the machine
7. MP Navigator starts on the connected computer. You can scan in documents placed on the platen glass or in the ADF using MP Navigator.


Hope it helps.

Thank You for using Fixya.

1. Install the MP Navigator EXsoftware located on the disc that came with the printer.
2. Go to Start > Programs > Canon Utilities > MP Navigator EX > MP Navigator EX.
3. Select Photos/Documents or Stack of Documents.
4. If Photos/Documents was selected, open the top of the scanner and place the document you wish to scan on the glass with the top facing to the left. If Stack of Documents was selected, flip the plastic tray open on the top of the printer and place the stack of papers in the tray.
5. Select the Document Type in the left pane, then click the Scan button.
6. The scanning process should start. When it's finished, select Save to save the document(s) as a JPEG, or select Save as PDF to save it in PDF format.

Scanning using the Operation Panel

Load the document on the platen glass or in the ADF.

Press the [Scan] button on the machine.

The machine switches to Scan Mode

Press the [Color Start] or [Black Start] button on the machine

MP Navigator starts on the connected computer. You can scan in documents placed on the platen glass or in the ADF using MP Navigator.

Something is wrong with the scanner or communication to the scanner

dear sir good day to make this button functions you must install the printer setup cd and it'll make the computer undrstand the push of the buttons of your printer thank you

It won't scan unless it's connected to a computer, and has the scan software running. Will it copy a document on the glass?

open the front cover on the printer ,
u should see a glass ,
place the document/picture , that u r lookin to scan face down ,
then , make sure the little display on the printer says : scan mode 
or should have scan button . 

hit the start or the scan button to start the process ., (ensure u hav the correct printer drivers installed on ur computer ..


for further help ., reply to me . 
gooday .

Maybe it wants you to hit a start button in the computer program, to start the computer receiving the scan. Try to get an owners manual, sometimes there's one in the install cd.

To Scan on Brother DCP 1000 you need to click on the "Paperport" Icon on the desktop. Then Click on "Twain." Lay your document to be scanned face down on the scanner glass. Press the "Scan To" button on the Brother DCP 1000 printer. On the "Twain" window click on "Start." Note: When I clicked on "Start" it initially scanned blanks. I clicked on "PreScan" and saw an image. Then I again clicked on "Scan" and it worked. I named each document I scanned and saved them in a folder for later use.

Check the power and the data (USB) cables in the printer...check both ends...
Check :-
# The printer powers on properly
# There also can be problems with the printer driver
# and also internal printers....
Try reinstalling the printer driver...

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