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Sokhon Kharn Posted on Jun 20, 2011

When i refill toner it still show toner low.how sovle the problem

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  • Contributor 38 Answers
  • Posted on Jun 20, 2011
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Joined: May 11, 2011
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Good day.
First try to print a print status report. Here are the steps:
1.Push setup menu button, that would be the wrench icon. 2.Push the right button to navigate until you get to the Tools Menu 3.Tools Menu>Push button for Printer Status Report
This will give you the accurate ink levels on your printer. If it still shows low ink based on the printer status report, you have to reseat the ink cartridge and make sure the orange tape near the HP Logo on the ink cartridge has been peeled off.
If the report shows ink levels are fine, then that status report on the front panel is just a false report. Try powering off your printer and powering it back on again. As long as you don't have print quality issues, you should be fine.

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