Can't make or receive calls nor text messages

I would check with sprint to see if your account is up to date. Otherwise, I would suggest going to your settings and see if you can update your phones's prl and profile. go to settings, tap "About phone", Tap "System updates", then tap each option. Good Luck!

for sending text messages :
1.go to your message settings and check the message center number to see if it is correct
2. call to your network operator customer care
3. request the message center number...
4.note it down
5. go to message settings>message center number
6. insert the number which is noted by you and save it

this solves your messaging problem ...
Good luck

for sending text messages :
1.go to your message settings and check the message center number to see if it is correct
2. call to your network operator customer care
3. request the message center number...
4.note it down
5. go to message settings>message center number
6. insert the number which is noted by you and save it


this solves your messaging problem ...
Good luck

First check all the message setting i.e 1.Center number should start with prefix +........Character support it should be "Full" and the "Message sent as" should be "Text".If all these settings are correct the only way to solve is to contact / call the particular customer care.Good luck.

how old is your sim card?maybe your card is too old that is why you can' t receive text messages or call..Try to replace a new one and let see the result..

i hope it works.

Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya.......

Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya.......

Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya.......

Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

I have 2 theories:
it's either you got the wrong number saved on your phone of your "certain" friends or people that cannot receive your text messages or
the people you are texting and say that they don't receive your messages lie to you or

2 solutions:
1.check if the numbers saved on your phone is correct.

2.try to meet one of those certain people you said that cannot receive your message. when you are with any one of them, borrow their celphone and then send your text message, see if your message is received or not.