XEROX DOCUCOLOR 12 - Booting

The answer I found seems unlikely but please give this a try:
Solutions for : Black Toner Empty Message Related Fault Codes: 9-274, 9-357, 9-368, 9-400, 9-453

Solutions ranked by relevance:

1. Replace the Toner (Dry Ink) Cartridge
2. Power OFF, Wait 30 Seconds, Then Power ON

To investigate further please see this website:

http://www.support.xerox.com/support/docucolor-12/support/enus.html?operatingSystem=winxp&fileLanguage=en&&associatedProduct=fiery-ex12


Trust this is helpful. PLease vote to show your appreciation. :)

You will need to reload the software in the Fiery.

You should be able to plug a monitor into the fiery. Do that and turn off the machine and fiery. Then power up and watch the monitor and see where it hangs. If it doesn't boot up you may have to get a Xerox technician in to restore/ugrade the system software for the fiery.

check ur fiery card that connect to copier
remove card clean any dust at the pins / slot lines then try

change ibt

This product is not supported in the Microsoft Windows Vista Operating System.


but here is a link for Vista. Choose either Vista x64 or Vista and see if it becomes available:

http://www.support.xerox.com/go/results.asp?Xtype=download&prodID=DC12LP&Xlang=en_us&Xcntry=USA&prodName=DocuColor%2012%20Printer

That is a magenta toner empty message, either the magenta is empty of there is an issue with the magenta toner dispencing.

IF I were you I would call Xerox and tell them if they have software for the service pack three and see if they ( Xerox ) experienced Conflicts with this software first , Strat there then my next step is to actually delete the drivers for the Xerox DC-12 and re-install it. see if this solves your problem

That is a yellow toner empty message

If this is a monochrome laser toner cartride you may need to purchase a CRUM chip to replace the one on the toner cartridge. If you had your cartridge refurbished by a company who specializes in this and they did not reset the CRUM you do not need to use them in the future. There may be a way to cancel the add toner message in the service mode so I will keep checking and post an updated solution should I find any available information. Could you confirm that it is a Xerox Docucolor 12 printer made for Dell?