I was taking pictures, when all of a sudden I get a lens error message on my camera, I tried to shove the lens back in to make it work but I think i made it worse because one side of the lens is tilted and the other side is not, I dont know what to do. i would reall appreiciate your help. thank you

Have you tried cleaning the lens contacts, both on the back of the lens and in the mount on the camera body?

Try these procedures.

If the camera will not turn on, you probably have a bad battery. Replace the battery with a new one and try again. It is possible that the battery was almost dead when the lens tried to adjust and this may have caused the lens error message before the battery completely died out. Else you will need to send the camera in for repairs.

I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

Could be sand particles getting into the seams around the lens barrel, binding it up. Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.

If it says lens error all you have to do is try pushing the lens back in. If that doesnt work, sorry! lol =(

lens circuit got crack replace it

Sounds like you might have a lens error developing. Look for error messages on the screen. A clue is abnormal performance by the lens in tracking and zooming in and out.

The only thing not functioning was the lens I could turn on off see menus etc but could not take a picture and the lens would not retract - My husband cleaned the battery terminals on battery & in camera -IT WORKED !!!! good as new -

Hi
I had same thing. I took camera to bits and still didn't work. Then one day just before throwing it in the bin with batteries in and lens extended, I grabbed the outer ring (bigger part of lens near the body) and pulled it out a little further. I think there was a slight click then the red light turned green and everything was back to normal. Maybe I was lucky,but its worth a try because it definitely worked for me. Cheers John

This is what sony cameras do when the lens has become jammed. There are multiple different reasons that the lens can jam but the result is the camera being unable to move it as expected and presenting that error message. Sometimes the lens can be manipulated gently (if extended at all) and freed from the jammed state. Failing this, disassembly is required. Check with your manufacturer for warranty service status and recalls. If they will not cover it you can find a repair provider online. David Millier Advance Camera Repair