I have a x6650 series printer and I am trying to scan a document but it keeps telling me that it can't retrieve my application list. However it has already scanned something for me today and everything worked out fine. I don't know what to do know. Please help

Open the printer/scanner tool menu and select scan and save to computer.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

If that doesn't help, try the steps below:

1. Disconnect the USB cable connecting the printer from your computer.
2. On your computer, go to Control Panel > Printers and Faxes.
3. Delete the Lexmark print object.
4. Reboot computer.
5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
6. When the printer turns on, reconnect it to the computer.
7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

If you are scanning documents for editing or saving them as PDF, you will need to install the OCR scan software. The Lexmark OCR scan software is available only on the installation disc that came with your printer. If you lost the disc, please contact Lexmark Technical Support Center to request for one.
If your scanner was working before, it could be just a slight communication problem. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

If that doesn't help, try the steps below:

1. Disconnect the USB cable connecting the printer from your computer.
2. On your computer, go to Control Panel > Printers and Faxes.
3. Delete the Lexmark print object.
4. Reboot computer.
5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
6. When the printer turns on, reconnect it to the computer.
7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to scan a document again to verify that the problem is fixed.

You need to reinstal application for scaning documents, it is provided by the manufacturer of the scan device.

The printer is trying to connect to your pc to download a list of programs to send the scanned document and/or picture to when you use your scanner.

The printer will only scan to certain software and there are separate choices for handling pictures and text documents.

When it tries to communicate with your pc to find software that it can scan to, its not finding any installed that will work with your printer. Its telling you that it is unable to get the list of applications after attempting to connect with your pc.

So, what does that mean?

It means that either "bi directional support" is not enabled in your printing preference so your printer is limited to sending info one way oly (to the computer). If this is the case you can go to your control panel and then choose printers and check the preferences listed there.

OR

You don't have applications installed in your pc that your printer can send scanned documents to.

If this is the case then you need to install software that your printer will work with and then set the options on your printer to pick the default you want to use with both pictures and text documents.

Printers usually accept microsoft word, word pad, microsoft works and any other word processing software to scan text documents to.

Printers usually accept just about any picture editing software installed on your pc to send scanned pictures to.

You can avoid all of the above by checking to make sure that your printers software is 100% installed including the scanning features. Go to the Dell website and update the drivers on your printer to make sure you have the full version that is most current.

The printer will always use its own program to scan both documents and text to regardless of the other software applications you might have installed on your pc.

A problem occurs with your scan driver. You will need to reinstall it to correct the problem.

Another way to scan is to use the scanner option in your computer. Go to Control Panel. Double click the Scanners & Cameras icon. Feed your documents in the printer before starting the scan process.

Try it.
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You have to Open System Preferences > Print and Fax > Options and Supplies > Driver > Print Using : select a driver to use - select Generic PCL LaserPrinter > OK

Now You can try printing a document using the faulty application, immediately after hitting Print pause the printing in the printer queue (use the printer icon which has now appeared in the dock). With this panel open hit Info > Driver > Print Using : +select a driver to use+- select your printers driver eg.Lexmark x5400 > OK > Resume

The document should now print as normal

Please follow the steps given below to add applications to Imaging studio:
1. Open the Imaging Studio and then click "scan," after the scanned document appears as a preview.
2. Click "Other Software" at the bottom.
3. That will open up the list of application list, to modify the application list, click on "Modify Application List".
4. Please add the application you want to scan and click on "Close."

delete the norton internet security as its blocking the scanner files of your printer software .or try reloading the printer drivers again but if reloading the printer drivers does not helps then removing the norton software is compulsary as the files of printer are getting blocked so scanner is not working.

Microsoft Paint ----> 'File' ------> 'From scanner or camera' (when in scan mode on printer). Just tried this and it really works.