I found that the Manual IP address given to the printer lost. The printer control panel shows IP address as 000.000.000.000 I tried several time to set the IP address 192.168.1.100 and even printer menu shows "setting saved" but within next minute if I check the IP, it shows the same 000.000.000.000 IP address. (Menu > Network Configuration > TCP/IP > IP = 192.168.1.11 > Yes > Settings Saved). please help

In the event that you don't approach the Canon printer or on the off chance that you would prefer not to look through the menu framework, discover the canon printer IP address on any PC on which the printer is set up.

FOR WINDOWS

Open Control Panel > Devices and Printers. Right-click the printer and select Properties.

One of two arrangements of tabs shows, contingent upon the kind of association the canon printer driver employments. In the event that the Canon printer is set up under a WSD port, it uses Web Services for Devices innovation to associate with the printer. For this situation, select the Web Services tab to see the printer IP address recorded in the IP address field.

On the off chance that you don't see a Web Services tab, at that point the Canon printer is set up utilizing a TCP/IP port. For this situation, discover the IP address in Printer Properties.

1. In Control Panel, pick Devices and Printers.

2. Right-click the printer and select Properties.

3. Select the Ports tab. The IP address is shown in the Port field.
Port tab of printer Properties with IP address

4. On the off chance that you don't see the IP address, select Configure Port to see the IP address arranged for that printer.

I had the same problem
on my brother MFC-9320CW
I set it up to work over wifi and it worked well for months then i started having issues one day (showing offline)
i had to restart the printer all the time to be able to print again (showing as Online).
but after 10 - 15 mins it lost connection again and I could not see it on network (PING IP)
I couldn't even web-interface to the printer in the browser using its IP address (** see below)
It appeared to point at a printer problem
I know this may seem strange but eventually my investigation came to finding that it was a router problem - well my router anyway.
It doesn't make sense i know - but it was definitely a bizarre router problem in my case.
After that i was able to web-interface to the printer
I RECOMMEND YOU DO THIS:-
1. turn off your printer
2. restart your router
3. wait 2 mins
4 restart your printer
IF YOU FEEL CONFIDENT TO DO EXTRA TECHNICAL/NETWORK CHECKS
Also allows you to manage things at your machine
5. ** find out the IP address of the printer - either on the printer itself - menu>network>IP
ive setup my printer to be static IP so i always know what it is
OR If you know how to get into the control panel (web-interface) of your router then it will show active connections and IP addresses of equipment - including your brother printer
6. i use the web-interface as it immediately shows me if i have a dropped wifi problem--If the printers control panel is avalible in my browser then all is fine

The one that is missing in the network is the printer.So try to reconfigure the IP of the printer again using the wireless wizard in the printer manager. Or go to Using the HP Network Diagnostic Utility in Windows - HP Customer Care (United States - English)

Also ; Very seldom does the printer itself cause problems. To determine if you have printer trouble, do the following:

• If you're using a wireless connection, see if the wireless indicator lamp is illuminated? Can you turn on the wireless radio from the control panel of the printer?
• Print a Network Configuration page and a Wireless Network Test report from your printer's control panel, if available.
  • Does the Wireless Network Test report indicate trouble?
  • Does the report indicate that the printer is connected to your wireless router, and not to a neighbor's? The network name the printer is connected to will be shown on the both the Network Configuration page and Wireless Network Test report.
  • Compare the printer's IP address [X]
    IP address
    An IP address is a series of numbers by which computers, printers and other devices on a network are known. An IP address is usually issued by the local wireless router (network) from its DHCP service. A device is given an IP address that is similar to the wireless router's IP address. For example, if the wireless router's IP address is 192.168.1.1, a printer may be given an IP address of 192.168.1.5. to the gateway IP address [X]
    Gateway IP address
    This is the IP address of your wireless router. . They should have a similar format (for example, the gateway IP address might be 192.168.0.1 and the printer IP address 192.168.0.5). If the printer has an IP address similar to 169.254.XXX.XXX, it probably is not connected to your wireless network.
  • On some printers, the Network Configuration page will list all wireless networks detected in your area. Is your network listed among those found? Does it have good signal strength?
  • Are there several wireless networks on your same channel or using channels close to your channel? You should use a channel at least 5 channels away from the closest used channel. Consider changing your wireless router's channel to 1, 6 or 11.
• Are there any error messages on the printer or unexpected blinking lights (consult your manual to determine what to expect)?
• Reset your printer (usually by removing the power cord from the back of the printer, waiting 30 seconds and then reconnecting the cord. Consult your manual for specifics).
• Restart your wireless router [X]
  Wireless router
  A wireless router is networking hardware that allows both wired and wireless devices to connect to a network. When connected to a wireless router, devices such as computers, printers, and other Wi-Fi enabled electronics can share one Internet connection AND connect to each other. Connections can be made to the wireless router through a wireless connection or a wired connection using an Ethernet cable. by unplugging the power cord, waiting 60 seconds, then reconnecting the cord to the wireless router.

Every network printer or print server has a unique IP address associated with it. This address is either configured manually or set using an automatic network protocol such as the boot protocol, reverse address resolution protocol or zeroconf. You can normally find the IP address of a printer on the printer's control panel or by printing the configuration page. Select the printers and faxes tab from the control panel. Right click on the printer those you want to find the IP address and click properties. Then click on the ports tab to display the IP address of your printer.

If you are using a router or modem on the network then the IP Address of the printer can be found out through the router/modem attached device list. Also, try taking a manual print out from the printer and check if it shows information of the IP address on it.

TCP/IP Lan
Network Printer...this does not apply to USB / Parallel Cable connected printers.

This is a brief explanation of why a network printer might not be printing; this is not a simple explanation. There are many variables, this is the most common.

This is one of the most common mistakes with Network printers.

A Network printer should bet set to a Static IP address (or fixed address)

Terms:
Dynamic Host Configuration Protocol (DHCP)
The Dynamic Host Configuration Protocol (DHCP) automates the assignment of IP addresses, subnet masks, default gateway, and other IP parameters.

Static IP addresses
When a computer / printer is configured to use the same IP address each time it powers up, this is known as a Static IP address.

Regardless if you printer is Wireless, or connected with a LAN cable to the Network.

The PC has a specific fixed location / address to find your printer; this was assigned when the printer was installed
(This can be found in the print driver under ports tab, something similar to 192.168.x.xxx, this is the IP address of the printer when it was installed)

If your printer is set to use DHCP, it will reassign a new address every time you reboot, shut down or there is a power loss.
(You might get lucky and it assigns the same address as previously assigned)

The PC will look to the address it was assigned at the time of the install and not the new reassigned address.
This assigned port in your printer driver is not capable of searching and updating the IP address of the Printer. This is not a Plug and Play item; it is not directly attached to the PC through Parallel Cable or USB.

If you reinstalled the printer after your system rebooted, you probably have the printer installed more than once. One works the other doesn’t! One has the correct address; the one that doesn’t work has the incorrect address.

If you do not set the printer to a static IP address this probably will happen again when it is restarted or there is a loss of power.


How to Fix this Problem:
1. Assign the printer with a Static IP address.
Read the manual specific to your machine, sometimes this can be found in the Set up Guide, or Administrators guide.
This setting can usually be found in the network settings of the printer.
You will also want to set the subnet mask, and the default gateway.
Which can be found using a PC? Click start, Run, type in CMD, and new black window will pop up, type ipconfig/all press enter, this will show all the network information you will need for this.

2. Making your PC communicate with Printer:
There are a few ways to do this, the easiest is to delete the old driver / printer and reinstall the driver. Most manufactures provide an automated click next type of install software. (Search their website for this)

You can also go into the printer ports of the driver and create a new port using standard TCP/IP port, and reassign to the new port.

This link is a to finding your print driver / print folder using a PC.
http://www.fixya.com/support/r1173318-print_driver_location_pc_print_test_page

A patch cable directly from your PC to Your printer will not work; it will work with a crossover cable and a few minor changes to the TCP/IP settings. (You might get lucky using DCHP on the PC Side)


There are several ways to Network a printer.

Printer connected to Router etc…

The other way is P2P, or a shared printer
The Printer is shared from a PC / Server, which the printer can be connected directly to the Sharing PC via Parallel Cable, USB, or Networked through a router as discussed above.

In this Shared connection an administrator has control over the printing abilities of others that are using the printer.
The down side to this type of connection: if that PC / Sever is not powered on, having printer connection problems, or not connected to the network. Any PC which is using this shared connection will not be able to print.

I hope this helps, if you need any further assistance, let me know.

Try flashing the firmware: one of the fixes is this - (Improved IP address management of DHCP to Manual changes).  See link below. Firmware


Gerben People tend to evaluate events in light of their paradigm rather than evaluate their paradigm in light of events.

Hi,
Switch off the printer and press * & enter key together &switch on wait till you see " permanent storage int"
then release button your printer comes back to original defaults
then re-configure printer as you require

Murali,
PALLAVI INFOTECH
BANGALORE

i can solved this problem please give me one chance

It has lost it's Ip address or your queu is backed up and has to be cleared.

 

1 go to Start, Settings, Control panel, printers and faxes is your printer there? No, then download.

 2 go back to step 1 right click on your printer and go to properties go to Port put your mouse between the Port and Description line that seperaates them, right click and drag that line over to the right, it will show you the IP address. That has to match the network card IP address try printing a Configuration page from the menu of the printer it will show you what the actual IP is.