Singer CE-100 Futura Computerized Sewing Machine Logo
Posted on Jun 15, 2011
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Everytime I open the Singer Software the following message is comming up: The procedure entry point ?Splash_TextColor@@YAXK@Z could not be located in the dynamic link library CF_Splash.dll.

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  • Posted on Jun 15, 2011
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Joined: Apr 03, 2011
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The Singer software is cr..... It's loaded with a bunch of junk. The best thing you can do, seriously, is go into your control panel, remove all of the software from the PC (keep the USB cord unplugged from the sewing machine) and reinstall EVERYTHING.

If you aren't clear on any of the steps of what you have to do, please post a comment back to me. I'm not only an avid sewer, but am pretty computer savvy. I'll be happy to take you through the steps to get you back up and running. I have a CE100 myself and troubleshot people running Windows 7 without the 2.5 Futura upgrade on their PC's to get their Futura's running. I'm not great, but I am pretty good. We'll get you embroidering in no time and to heck with the lack of Singer's support!

  • 6 more comments 
  • Anonymous Aug 23, 2012

    hello Beth we have problems with installing the software... i have installed and uninstalled like 5 times already and the software or program wont be found. the machine is connected to computer and nothing. there is not even an icon to click and open program...may you please help...am begging here now.

  • Anonymous Sep 01, 2012

    Please help with the above . I have a CE200. email:- [email protected]

  • Anonymous Jan 21, 2013

    hello im getting the same issue i have windows 7 im pulling my hair out pleease help via email [email protected] thank youuuuuuu

  • Anonymous Aug 18, 2013

    I am as well. I have Windows 7 and I am going crazy trying to figure out this software download. [email protected]

  • Lukeeliot
    Lukeeliot Oct 11, 2013

    Hi Beth, I'm having this issue as well. I've tried following the steps that are suggested on the singer-support site but they are not working.

  • Lukeeliot
    Lukeeliot Oct 11, 2013

    My mom has a CE100 and windows 7 64 bit computer. I can get the 2.5 update to install but I cannot get the autopunch software to install. keeps saying that the futura software is not installed. I was able to get the hyperfont software to install but not the autopunch. I work with software for a living and this software is the worst I've ever worked with. Any help you can provide to get my mom back up and running would be greatly appreciated. Thanks,

  • Giles Tennick
    Giles Tennick May 15, 2014

    I also have the same :-( I need to embroider some more work polo shirts and can't get the machine working on Win7, worked OK after a lot of messing about on WinXP a year ago. SO ANGRY WITH SINGER FOR LACK OF SUPPORT/CARE FOR CUSTOMERS!! Thanks in advance, Giles

  • mystery_soul Oct 26, 2017

    This happened to me on my new computer. I had to delete every trace of the program and install the very first installation disk. Additionally, I had to right-click the program and run like "windows xp." Research online on how to run old programs on Windows 8. The missing file name was "CLEP"
    ?Good Luck!

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OK, as you found out, you're probably not going to be able to do that until you have purchased the CE-250 upgrade from Singer, its dealers, or possibly eBay. You might think about joining a dedicated FB group like Singer Futura Fans -- they have the installation instructions in their Files section, along with tons of other helpful information.
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Make sure you downloaded the correct update. Reinstall the original software. Now right click on the program file (.exe) file in the software folder (prob on c:, folder called Futura **). Mine is different than yours...so end of file will be different, so I put ** instead). After you open the file folder...right click on the program file & choose properties; choose Compatibility; Check the run as box (mine is set to winXP 2); and check the run as administrator box.
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