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Posted on Aug 19, 2008
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Xbox 360 password recovery

My son put in a code in the family console setting for his xbox 360 so his younger broter would'nt mess with his account. Problem now is no one in the family can access anything now, not even music let alone xbox live. The topper is he ALSO forgot the backup/ question code too (who is your favorite fictional character?). Is there a way to reset/ restore back to factory setting or a default code to acess the 360 console?

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  • 5 more comments 
  • deek007 Dec 12, 2008

    How do I reset the pass word for xbox 360 to factory settings

  • Anonymous Feb 20, 2009

    cant reedemmy code because I forgot my password

  • Anonymous Feb 20, 2009

    dont remember password to xbox 360 and now i cant redeem code

  • mother_teres Mar 16, 2009

    trying to set up live for xbox 360 and forgot last secuirty answer, lady at xbox told me to go online to reset security questions

  • Anonymous Mar 13, 2014

    I forgot my old Microsoft account password that gose to my xbox 360

  • Anonymous Mar 24, 2014

    Forgot family password

  • Anonymous Mar 25, 2014

    I cannot unlock the family settings block on my Xbox 360 put on in error.

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  • Posted on Aug 21, 2008
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If you've forgotten the answer to your pass-code reset question as well as your pass code, please call Xbox Customer Support at 1-800-555-741. They will resolve the issue for you

Hope that helps

Scanss2k

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  • Posted on Jan 12, 2014
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I need help to reset my password for xbox 360 i cant remember it and i know my email address for it, i am also new at this

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  • Posted on Apr 07, 2012
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No money inv fonecan u phone me Allan petrie

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4helpful
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How to reset my xbox 360 family code ?
Follow this youtube video... Removing password for family settings Xbox 360 NEW Dashboard 2 0 16537...
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Jul 28, 2014 • Microsoft Xbox 360 Console
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Forgot my xbox family code.how to ulock??
If referring to Xbox Live Gold Family Account, then contact Xbox support directly. You will need to be able to positively identify yourself as the original owner of the account. In other words, no kids or teens posing as adults to gain access to the account.

Use use the password reset answer or contact xbox live here http://support.xbox.com/support/en/us/nxe/contactus.aspx

If Referring to Xbox Console Passcode Reset:

Here is the procedure to reset the parental lock code:
  1. From the XBOX dashboard screen, go to settings and then parental control.

  2. When prompted for the password, perform the following sequence using the XBOX controller: X, Y, Left Trigger, X.

  3. Enter in a new password, or disable parental control entirely.
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Apr 23, 2012 • Microsoft Xbox 360 Console
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I dont have xbox live my son put family settings on and he cant remeber the password or reset password. what should i do. This is the series numer of my box :017709484407
Your best bet is to go to a local video game store, where they will be able to remove the settings through a data transfer. If that doesn't work , you may have to get a new hard drive. You can always recover an xbox live account from another xbox, so don't worry about losing your account (unless the account was never connected to Xbox Live in the first place, then there's a good chance you lost your account).
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Jul 14, 2011 • Microsoft Xbox 360 Console
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I forgot my family passcode and the answer to the secret question on my xbox 360 what should i do?
Hi aureliogovea

Please everyone that comes across my info take a few seconds of your time to rate my solution which you can select at the bottom of my answer Was this solution helpful? YES or NO :)... As i have taken time to answer your question the best i can Thank You......



If children use your Xbox console, you can set a pass code to control access to features and options. Because Family Settings exist for both the console and for Xbox LIVE accounts, you can set pass codes for both.
Here you can learn how to:
Set an Xbox LIVE Pass Code
When you set an Xbox LIVE pass code for your profile, anyone who wants to use that profile will need to enter the pass code before signing in to Xbox LIVE.
To set an Xbox LIVE pass code:
  1. Go to My Xbox and open your profile.
  2. Select Manage Account, Xbox LIVE Pass Code.
  3. Enter a four-button code using the X andY buttons, triggers, bumpers, and directional pad on your controller.
  4. Confirm your code by entering it again.
To reset your pass code, repeat this procedure at any time. (You will have to enter your original Xbox LIVE pass code before you can create a new one.)


Set a Family Settings Pass Code
When you create a Family Settings pass code, anyone who wants to change family settings on your console will need to enter the pass code first.
You can also use your Family Settings pass code to override game and movie settings if you (or those with whom you share your pass code) want to play games or watch DVD movies that your console settings normally block.
For example, you could give the pass code to your 18-year-old so that she can watch R-rated movies that your younger child is not allowed to see.
To set a pass code for your console:
  1. Go to My Xbox and open System Settings.
  2. Select Family Settings, Console Controls.
  3. Select Set Pass Code.
  4. Select Pass Code, then enter a four-button code using the X and Y buttons, triggers, bumpers, and directional pad on your controller.
  5. Confirm your code by entering it again.
  6. Choose a pass code reset question.
  7. Select Pass Code Reset Answer and enter your answer using either your Xbox 360 controller or a standard USB computer keyboard plugged into a controller port on your console.
  8. Select Done from the Set Pass Code screen, then select Done once more from the Console Controls screen. When prompted, select Yes, save changes to put your new settings into effect.
To reset your pass code, repeat this procedure at any time.
Reset a Forgotten Pass Code
To reset your pass code after you've forgotten it:
  1. Go to My Xbox and open System Settings.
  2. Select Family Settings, Console Controls.
  3. Enter an incorrect pass code.
  4. You'll be told that your pass code is incorrect. SelectReset pass code.
  5. You'll then be shown your pass code question and asked to answer it.
  6. Set a new pass code, following the directions in the previous section.
If you've forgotten the answer to your pass-code reset question as well as your pass code, call Xbox Customer Support at 1-800-4-MY-XBOX (1-800-469-9269).


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Read full answer
Jan 24, 2011 • Microsoft Xbox 360 Console
0helpful
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Well i cant sign on to one of my profiles on xboxlive its not banned or anything itz cause my son was messing with the controller and he put in a password for my profile know when i try to log in its says...
Call 1-800-4MY-XBOX and tell them what you just said. As long as you know the password and the e-mail account used to set this account up, they should be able to help you no problem.
Read full answer
Aug 26, 2010 • Microsoft Xbox 360 Console
0helpful
1answer

I put on a family timer on my sons xbox and i can remember the pass code
To reset your pass code, repeat this procedure at any time.
spacer.gifReset a Forgotten Pass Code
To reset your pass code after you've forgotten it:
  1. Go to My Xbox and open System Settings.
  2. Select Family Settings, Console Controls.
  3. Enter an incorrect pass code.
  4. You'll be told that your pass code is incorrect. SelectReset pass code.
  5. You'll then be shown your pass code question and asked to answer it
Read full answer
Aug 25, 2010 • Microsoft Xbox 360 Console
0helpful
1answer

It won't let me download any M content on my xbox
your content setting is probably set on younger settings. meaning you are only allowed to play games that are teens, and so on...

Game Ratings for Xbox 360Family Settings let you determine the kinds of games that can be played on your Xbox 360 console.
To configure settings for game ratings on your console:
  1. Go to My Xbox and open System Settings.
  2. Select Family Settings, Console Controls.
  3. Select Game Ratings.
  4. Select the Entertainment Software Rating Board (ESRB) rating level you deem appropriate. When you select a rating, you'll see a definition of that rating.
  5. To set a pass code to limit who can change your Family Settings, select Set Pass Code from the Console Controls screen and follow the on-screen instructions. For more info, see Pass Codes for Xbox 360.
  6. After you've set your code, select Done from the Console Controls screen. When prompted, select Yes, save changes to put your new settings into effect.
Tip
If your settings only apply to select members of the household, share your pass code with people who have unrestricted use of the console. For example, you could decide to share the pass code with an 18-year-old child but not an 8-year-old child.
Read full answer
May 02, 2010 • Microsoft Xbox 360 Console
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How do you change code and password for family settings . xbox 360.tried resetting it so our son can play on xbox live with is friends; as he as only just set up an account for live.The code and password...
my imei:356910038612321
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Nov 19, 2009 • Microsoft Xbox 360 Console
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Password on famliy setting for xbox live preowed console
From the XBox website:


Managing Xbox LIVE Activity
Xbox LIVE Controls come into play only when you take Xbox 360 online, and they're linked to a child's profile and gamertag. When an Xbox LIVE account is created, the service asks for the member’s age to determine whether to apply Family Settings to that account.
Parents are also required to create or use an existing Windows Live ID. The Windows Live ID is associated with the child’s Xbox LIVE account and protects the settings from being changed later by the child. To change a child’s settings, first select the child’s account name and connect to Xbox LIVE. Once signed in, enter your Windows Live ID password to unlock the settings.
To see these controls, go to My Xbox, open System Settings, then selectFamily Settings, Xbox LIVE Controls.
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Aug 25, 2009 • Microsoft Xbox 360 Console
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