Canon PowerShot SD1400 IS  IXUS 130 Digital Camera Logo

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Posted on Jun 12, 2011

I recently purchased a Canon PowerShot SD1400 IS and after about 2 weeks of perfect functioning, began to behave erratically. While, for the most part, it continues to take photos, it will occasionally freeze and, upon power-up, the lens frequently will not come out so that photos may be taken. Additionally, the camera is no longer recognized by any computer I've tried (all of which worked with it upon purchase). Any advice would be appreciated.

4 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 30, 2009

SOURCE: Lens Error - Restart Camera : Lens remains in extended position.

Hey,

I had the same problem as everyone else regarding the error that would pop up stating that there was a lens error. I had the camera in my pocket when I went to a hockey game, pulled it out to take a picture, and it didn't work. Needless to say I was pissed because I expected far more from Canon. I was just about to go and buy a new camera, and figured that I would try to troubleshoot the problem and stumbled upon this site. Someone suggested turning the camera on and off while twisting the lens, so I figured it couldn't hurt to try it.

Before trying this, my lens would not retract all the way, the cover would not shut, the image was blurry, and I could not zoom in at all or the camera would show the error.

So, I tried the "twisting" solution, and it wasn't working, but I think I was being too delicate with it. I put a little more pressure on it and gave it a good twist. There was a clicking noise as others have said, but in the end, it worked after about 2 or 3 minutes of messing with it. No my lens goes down, the cover shuts and its clear as a bell. Not sure if this is a recurring problem as it appears to be a common problem, I fully suggest trying this before you send it off to get it fixed for a ridiculous amount of money.

Best of luck

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Anonymous

  • 38 Answers
  • Posted on Sep 08, 2009

SOURCE: MacBook Pro won't recognize canon powershot SD400

Hello. You need to probably reinstall the drivers. but first you have to remove the drivers that are all ready installed. first unplug your usb cord. then to remove the drivers allready installed,, on your computer, press start, then when the box open's up, then right click on computer. another box will open up. then left click at the bottom of that box on properties. another box will open up, then click on device manager. after you click on device manager another box will open up with all your devices. look for the previous camera you had installed. it might be under imaging devices. once you locate that, then right click on it. then choose uninstall. Make sure you have your new software loaded in your cd/dvd rom drive. after it is done uninstalling, just restart your computer. at the bottom right of your screen, it should say, found new device, it will ask you from where do you want to load the new drivers for it. click on the drive that contains the software. it then will load your new drivers up. It then should communicate with your camera. Hope this helps. Ron

Anonymous

  • 2517 Answers
  • Posted on Apr 07, 2010

SOURCE: We have a canon powershot A410 digital camera with

Hi there its a chance of sersor damaged. He not able to read the light. Thats why outside image are over exposed. I suggest you visit service center for check or repair the lens sensor.Thanks.

kakima

  • 102366 Answers
  • Posted on Sep 15, 2010

SOURCE: Canon PowerShot SD1400 wont play avi. format

Having received no response in over a month, I assume this is no longer a problem.

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