Hello
Your printhead is bad and you should have it replaced.This should cost you about $56 if you are in the US
Also you should reolace all the waste ink absorbers,reset the counter to zero and re-insert the ink cartridges.
To replace the ink cartridges
1. Hit the "menu": Key
2. Hit "Copy" Key
3. Hit "#" Key
4. Scroll thru the menu headings until you come to "Test Mode" - 12th heading
5. Hit the "3" button- this will bring up Eprom Clear
6. Hit "0" button
7. Hit the "Stop" button
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