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Posted on Oct 26, 2017

ZOOM 5590-"Internet" light does not work -can't get online

Hi,

I haven't been able to log onto the net since yesterday. Trying to figure out the problem, and by the looks of it, it may be due to the "internet" light on my zoom modem turning red instead of the regular green?? the WLAN , Power & DSL lights are green, but the internet light is red

can anyone pls help?

  • rickmsmith Sep 07, 2008

    Same problem.  Internet light is red.


    Tried restarting and tried resetting per Zoom instructions.


    Now I can't even log in to the router any more.

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1 Answer

t d

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  • Contributor 19 Answers
  • Posted on Oct 26, 2017
t d
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Joined: Sep 24, 2017
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Report to your ISP.
Your "splitter" may be faulty...

5 Related Answers

Anonymous

  • 6966 Answers
  • Posted on Oct 05, 2007

SOURCE: Zoom X6 wireless router

Hi, With or without the firmware update, the wireless should work and be indicated with the WLAN led. Have you done an update? Have you tried a hard reset? Most routers would require a reset to default after a firmware update. Pls be reminded that when you do a hard reset, all configuration would be lost, better log them down or do a backup. Alternately, you can check your router's web based configuration manager, apparently, there is an enable/disable feature/selection for the WLAN. Verify that is set to enable. Hope this be of help/idea. Post back how things turned out or should you need additional information. Good luck and kind regards.

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Anonymous

  • 2961 Answers
  • Posted on Aug 17, 2008

SOURCE: Access for configuration manager Zoom ADSL x6 5590 (lan port).

i think it will be 10.0.0.2, not 10.0.0.02

Anonymous

  • 135 Answers
  • Posted on Mar 08, 2009

SOURCE: Can't access Config Manager for Router - Zoom x6 5590

- Reset the router (10 seconds)

Access the configuration page (10.0.0.2)

or

Try to assign a static IP address to the computer (IP 10.0.0.52 Automated SubnetMask, Default gateway 10.0.0.2)

Access the configuration page (10.0.0.2)

(Note: Make sure that your computer is physically connected to the LAN ports of the router and your modem is connected to the WAN or Internet port.)

Anonymous

  • 1 Answer
  • Posted on Aug 31, 2009

SOURCE: zoom adsl x6 model 5590c bar code 2257 5590 72 00cf 0887

Hi

I have a zoom 5590c modem and my pc is only on for about 15 minutes at a time and then my e-mails go off and i keep getting page load error so I have to switch off and back on again anybody have any ideas of what is wrong with it.

Regards
Mary

Anonymous

  • 94 Answers
  • Posted on Dec 16, 2009

SOURCE: I have the Zoom X6 (5590) DSL Modem, trouble using software

You may check the following:

1. Make sure to plug the power cube into a power strip or wall outlet and then plug the power cube's other end into the modem's power (PWR) jack.

2. You should only use the power cube with the Zoom X6. Other power cubes may damage your hardware.

3. Try another wall outlet.

4. Reset the modem. Use a paper clip and insert it into the RESET pinhole in the modem's back panel and press it 3 times. Then turn off the modem for a minute and turn it back on. Check if the power light will turn solid green.

5. Possible defective modem.

Hope this helps! Good luck!

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