Question about Microsoft Zune JS8-00001 Digital Media Player

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Whenever i connect my Zune (model 1091) to my laptop (Windows Vista) the Zune player connects to the PC but after my many trails i was not able to transfer any data from or to my Zune player. Nor i am able to change the device name, nor it shows the list of stuffs already present in the Zune player. Neither i am able to change the sync relationship...it shows 'you have no music on your Zune'..... Please help.

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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Shinigami

Edmund Lorenzen

  • 58 Answers

SOURCE: Zune program deleting songs from device without permission

You can go to device options and tell the software to just let you choose what to sync, it should not auto delete anything after that...

If you sync manually you should have no problems.

I don't understand Microsoft's motive for auto-deletion on this program... but whatever...

Posted on Feb 23, 2008

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ThaMp3Doctor

Corey Knoettgen

  • 8596 Answers

SOURCE: Can't upload music onto zune!

Mp3 format is OK - I would reformat the player inside of Windows Media Player and try again.

Posted on Jun 26, 2008

Anonymous

  • 1 Answer

SOURCE: Videos do not show on Zune device, only in the device collection

I had the same problem... To fix it, I deleted all the videos on my zune. Then, from my computer, I drag and dropped them back onto the zune one at a time. It worked.

Posted on Aug 09, 2008

Anonymous

  • 30 Answers

SOURCE: How can I sync music onto my zune 120GB without using zune softwa

Easy:

Use Windows Media Player. It should see your Zune and you should be able to sync it that way. If not, then try hitting your "My Computer" button on your desktop or your shortcut menu. You should see your Zune on that window once your computer sees it. Then open your "My Music" folder in a separate window, drag and drop the music you want in your Zune, and you should be good to go!

Posted on Sep 10, 2009

QHabib

Quratulain Habib

  • 126 Answers

SOURCE: I don't have the zune cd software is there another

You can download zune software online from here

Posted on Nov 29, 2009

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You can download the correct driver at these places:

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Help on updating your zune firmware:
http://support.microsoft.com/kb/926770

Thanks for your question,
have a nice day

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2 Answers

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Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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1 Answer

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Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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1 Answer

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Not vista compat - big issue - lawsuits pending

Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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