It is my pleasure to guide you.
The machine does not work due to a paper jam or some sensor problem.
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Clear the paper jam. (Please refer to "FAQs & Troubleshooting" for information on the Paper Feed Problem.) If the problem still continues after clearing the paper jam, please contact Brother Customer Service from "Contact Us" http://www.brother-usa.com/support/CustServ.aspx.
FAQs & Troubleshooting http://welcome.solutions.brother.com/bsc/public/link.aspx?faqid=faq000495
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Good luck and please post back that you are successful or that I can be more helpful.
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