Did upgrading your network to BT Infinity involve installing any software on your computer? If so, there could be issues with the
BT Infinity software resetting (erasing) your printer configuration and/or installing a new printer driver or setting a new (invalid) printer as the default printer on the system (thus routing all your printouts to the spool area for a non-functional printer).
To check this:
START> Control Panel> Devices and Printers
Did BT (British Telecom) install FTTC (Fibre to the Cabinet), with copper to the home, or did BT install FTTH (Fibre to the Home)?
No solution, but the same problem. I have three computers and a wireless KODAK printer. If I switch them all off, and swtich on the printer and two of the computers, then the printer is 'not responding', and I cannot PING the IP address of the printer from anywhere. However, as soon as I switch on the third computer, suddenly I can PING the printer from all the computers, and can print.
This only happened at the same time as BT installed their new router, and I have tried two completely different printers. I also tried relocating all the equipment and get the same effect. BT have so far offered me their subscription helpline , as their free support doesnt cover 'wireless problems' - like them having broken my network,
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