The television is coming on as DTV not programmed. The problem has arisen after my elderly mother pressed all the buttons on the side when trying to change the volume. I do not have a user manual and have tried unsuccessfully to work out what to do.

Your TV has menu buttons on the side. When you go in to the menus then the normal thing is for the Volume and channel keys to act as Up/Down and Left/Right. I can't tell you which will do what function; you'll have to try it, but they should work. The TV also has an OK/Select/Enter button on it so you can activate a sub menu as you navigate through.

From the side menu it should be possible to access the tuning menu. Once in there you can set up the TV's analogue tuner to receive the Sky box RF2 out signal.

As for how you change between the analogue and DTV tuners, that could be a tougher nut to crack. There's a little trick with a Sky remote that allows one to program the Help key to bring up a TV's input menu:

On your Sky remote, press TV
Now hold down Green and Select together until the red LED flashes twice.
Now press the help key
Now press Select

Now, when you press TV and then the Help button the TV should display its input menu. Pressing help repeatedly will cycle through the inputs.

Of course,m the above only really helps if the TV lists the analogue and DTV tuners individually. If it doesn't, and there's now way of accessing it through the TV's menu navigation, then you might have to just bite the bullet and go to a supermarket and buy a cheap universal remote. Check it has the TV/Radio or TV/DTV function before you buy.

You best bet is a universal remote that you can program to that TV. Before buying it make sure it has the code for your tv.

Hey there! Becki Barned from Dish Network customer service here. The black borders are usually caused by watching standard definition programming on a high definition television. Try to change the format on your tv. Either by pressing the * button below the 7, or trying a format or display button on the original tv remote. Hope this helps!!!

Reset the TV to the factory default settings then reconnect the DTV, select correct input then perform auto scan.

HELLO
Basically DTV means Digital TeleVision. You select this to get your viewing through your aerial (Freeview) providing you have it tuned in of course. That's all it means.
(:-)

Your TV probably does not have a digital tuner connected to the DTV/ANT input. Mine didn't. I had to connect the digital antenna to a digital converter box THEN go to the DTV/ANT input. Only then would it activate the DTV menu and allow me to scan for channels. If your TV worked fine with Cable TV connected to the input, it was because your signal was coming from the digital tuner in your DVR, or your cable provider was sending you an unscrambled digital signal (not likely).
I used a digital converter box I had purchased with the government $40 coupon back in 2009 but the resolution is only 480 and looks like a Monet or Renoir. Now I am shopping for a high quality tuner.

Not a complete solution, but, around the last page (pg. 14) of your converter box manual there are codes listed for universal remotes. I happen to have a Philips remote that is listed. My code to control my dtv box is 0354. It appears that they have all codes listed for all Radioshack model universal remotes. I would suggest getting a Radioshack remote for Your "Digital Stream" (Radioshack) dtv box...

To put your digital channels into the memory of the DTV1300 or 1900 press the MENU/ENTER button. Go to CH SETUP. Press the VOL + button. Go to TV CABLE. Use VOL+ button to set to TV for antenna or CABLE for cable without a cable box. Go to AUTO CH MEMORY. Press the VOL+ button. Wait for the search screen to go away after the analog and digital searches finish on their own. Check ALL your channels with the CH up button. I hope this helps you.

It's kind of silly but I just pushed the VCR mode button, pressed the power on and off mode button & pressed the up button until the remote found the code. Took awhile but it finally worked.

To purchase a replacement try this site
Have you tried these codes? 0236, 0003, 0463. If the remote only uses 3 # drop the first.