Shannon - The basic things that cause this problem are easy to troubleshoot and solve.
1. The humidity extraction level is set to HIGH. Lower it to 35% or less.
2.
The air intake filter is dirty or clogged. Remove and clean the filter
following the Owner's Manual's instructions on "How to clean the filter."
3. Not enough clear air space around the unit. Maintain a minimum of 12" Clear Air Space on all 4-sides of the unit.
4.
The ambient air temperature at floor level is between 40 & 60
degrees F. Since the unit is a basement, the air temperature at the floor
level is colder than the air temperature at chest level. Place the unit
on a sturdy table or counter, that can handle the weight of the unit,
plus a full tank of water.
Hope this helps you to troubleshoot and solve the problem. Please let me know, Shannon. Thanks.
Testimonial: "I set the humidity level to 35 and now it's running like a charm. Thanks so much!"
Hi,
There
are many reasons why a dehumidifier will not work or collect water.
Here
is a tip that I wrote to help people to figure out what is going
wrong with their dehumidifier
Dehumidifier
is running but no water is in bucket
heatman101
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to not work or collect water.. to not work or collect water..532 views
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