I do not see a Samsung TV with the model UE40B7020. (What country are you in?) I do have documentation for the UE40C7000WW.
Is the TV in Shop Demo Mode? Press the Info button on the remote to see the mode. If it reads "Store Demo", try resetting it. Press the Volume button on the TV or the remote. While the Volume circle is displayed on the screen, press and hold the Menu button on the TV for about 7 seconds (the remote will not work for this). Home Mode should display on the TV screen.
Alternatively, you can set this from the TV menu system. Make sure that the current input is TV. Press Menu then select Setup (up/down arrows followed by Enter). Select the Plug and Play sub menu and follow the on-screen directions to reset the tv to the Home Mode.
The FAQ for the TV that I used as a reference is available at: http://www.samsung.com/us/support/owners/product/UE40C7000WW#
I hope this helps.
Cindy Wells
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THANK YOU!!
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