My dehumidifier is two years old and only used during the summer months. This season it is running but not removing moisture from the air...the collection bucket is completely dry. Help!

1st ck your humidistat settings yes the fan can run but not the compressor to take water out
2nd ck your filters could they be blocked ?
and last but not least if the unit is more than a few years old its not as efficient as newer units and will take much longer to work consider an upgrade to a newer unit , also moisture levels in basements vary due to season , winter not as damp as summer so volume of water removed will change
use an external humidy gauge to verify it working correctly there not so expensive now and can be gotten most places that sell dehumidifyers 70 % rh is considered normal

The problem, may very well be, that the humidity extraction level is set too high. Lower it to 35% and see what happens. Keep in mind, the lower the percentage of the moisture/humidity setting, the more it extracts from the household air. The higher the setting, the less it extracts from the household air.

Also, remove and check the air intake filter to see if that needs to be cleaned. It should be cleaned at least twice a week during the operating season.

Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.

My first thought is that there's not enough moisture/humidity in the air, for the setting you have the humidifier set on. The higher the setting or percentage (i.e. 60%) means that the level you want to maintain. Which may be find in the cod winter months. In the Hot summer months, you want as low a level of humidity as possible (i.e. 45%).

My second thought is that the air intake filter and the coolant coils need cleaning, since it has been used in 2 years. It's just sat around gathering dust and spiders.

And finally, the collection bucket, may not be inserted properly and when the unit starts up the vibration dislodges the bucket just enough, so that it's not making contact with the safety switch. Sometimes when this happens, the Full light indicator will come ON, even if the bucket is empty.

Hope this helps you to start troubleshooting the problem. Please let me know.

Generally speaking there is more moisture in the air during the summer months. As the humidity goes down in the winter your dehumidifier will not collect as much water because there is less moisture in the air.

Hi,
Here is a tip that I wrote about that problem...

http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

what time of year is it,
dehumidifies are almost usless below 55 degrees

IF COMPRESSOR IS RUNNING UNIT OUT OF FREON .CALL MANUFACTURER TO VERIFY IF IN WARRENTY.IF NOT NOT WORTH REPAIR.

Check float switch some of the unit have afloat switch hooked to the unit. Next check the condenser coilsThey do get stopped up cat,dog hair and just plain get dirty vaccuum them out and try unit. Rusty

It sounds as if the fan motor is running, but the compressor is not.

How much moisture a dehumidifier can remove from the air is directly related to temperature and dew point. Check the relative humidity in the space where it is located.