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Posted on Aug 18, 2008
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Print jobs no longer arrive on printer

The printer is on, the printserver is on. They are connected with the USB cable. The cable and printer are fine because I can print when I connect the USB-cable directly to my laptop. The printserver is connected to the network, I reinstalled the N4000e software and it detected the printserver.
Still my print-jobs never make it to the printer and on paper.

Can you help?

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  • dezwartenco Aug 19, 2008

    I cleared all printjobs, removed all printer icons, rebooted, reinstalled the N4000e software and the printer-driver. Still no succes. Already upgraded the firmware.

    The printer-server has its own webpage where you can get a lot of info. Everything there looks fine as far as I understand.



    Any more ideas?



    Thanks, Richard

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1 Answer

monk3ybidzness

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  • Lexmark Master 1,879 Answers
  • Posted on Aug 19, 2008
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Try this: make sure you do not have any pending printjobs (cancel all documents if there's one) then delete all printer icons. Reboot the computer then launch the printer server software to locate it. add that network printer & make it your default.

probability is that some of your applications are sending printjobs to the wrong queue (like the one for the USB connection).

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