Hi my problem is that the motor works but yhe attachments like the mixwe and the meat grinder dont. The blen spins. My husband opened it up and the belt is ok but the something on top tof the wheel , a metal part seems to be broken, Can i get a part for this and where?

Question edited for clarity and turned around.

eBay $35.00

https://www.google.com/search?q=Wolfgang+Puck+BMSD0030+meat+grinder+attachment

..

The mixer's planetary is not disconnected when the meat grinder is attached and continues to turn.

If the noise you hear only occurs when the grinder is in place, then the grinder may be assumed to be the cause. Consult the meat grinder's instructions and make sure that nothing is loose or overtightened.

Best you contact the manufacturer so you do not burn out the motor by mistakenly attaching to the wrong posts.

Hi, it sounds like a broken gear.

Send me your email

I just got the same problem too. There was a little piece of fat in the meat and it stopped the grinder. I removed it but the attachment rotates a full turn and then stops. The same happens with other attachments even under practically no load.

If you remove the meat grinder, does the mixer still work? It could be that the meat grinder is jammed.

You might have also blown a breaker. Have you tried plugging a lamp or something else into the outlet to make sure it's still working?

Firstly I would check it is fully engaged. If it is, remove the food grinder and look into the hole. You should be able to see a square hole inside. Turn on the mixer, the square hole should spin, if it does not, one of the gears inside the head has most likely broken. To repair this you will need to take the head apart.

The other possibility is that I misread your problem and that the grinder is turning, but the meat wont go through the plates at the end. This is a common issue which happens if the blade is not put in the end of the grinder. The blade is shaped like a cross and cuts the meat when it reaches the end of the screw.

Proper assembly of the Food Grinder Attachment is covered in the attachment's Use and Care Guide.

This is a common issue with the Kitchenaid food grinder. The black residue is a product of the meat itself.

With Kitchenaid Food Grinder Attachments, it is recommended that the meat be partially frozen before grinding. This is to ensure a quality grind and to make sure the meat holds all its juices while grinding.

If any juices from the meat are leaked into the food grinder, the friction will cause a chemical reaction and turn the juice from the meat into a black substance.

This may be a problem with assembly of the Sausage Stuffer Attachment. Your Use and Care Guide for both the Food Grinder and Sausage Stuffer could illustrate the assembly for you in detail.

Also, it may take up to 4 minutes after meat is fed through the top of the Food Grinder for it to start stuff into the casings. The meat is fed into the Food Grinder, ground, and then pressure is built up behind this ground meat to push into casings.