Question about Samsung Wave S8500 Smartphone

1 Answer

Hi Yesterday i upgrading my Samsung wave s8500 firmware. while upgrading internet connection is Disconnect and now my phone only shows one picture on display whenever i tried to USE it... PICTURE i.e One moible connecting to Computer... Please help Thanks

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  • aniaa May 04, 2012

    Hi, this happend to me too exactly.... and I still don't know how to fix it. It is a picture of a phone connected to a computer with an error sign in the middle? Do you know how to fix it now?



1 Answer

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  • Samsung Master
  • 3,267 Answers

Step I: Download the latest version of Samsung Kies from official site of Samsung Kies. The latest version of Kies is: Kies_2.0.0.11044.


You can download it from here: Samsung Kies Download Link

Step II: Open Samsung Kies and connect your Samsung Wave with PC (Wait for driver installation, if you have attached your phone for the first time with your pc)

As soon as Kies will detect your phone it will offer a prompt of new firmware update available, see the screenshot below

Firmware upgrade prompt

Click on UPDATE button

Step III: Now you will face a window of 'Agree to the Terms and Conditions." You can choose the option of save and don't save the information. This option is that, Samsung will store your information of IP and hardware specifications on their servers for 2 years. It is totally dependent on you, which you want to choose.

We would like to recommended you to choose "Allow saving"

Upgrade Terms & Conditions


Step IV: It is strongly recommended not to disconnect your phone from PC until the upgrading process is complete. So take care of it.

Within few minutes (depends upon the speed of your internet connection). Upgrading process will move on and will complete successfully.

Upgrade in Progress

Note: Don't use any options on your phone, while the upgrading process is taking place, your phone will be restarted. DON'T PANIC!

Your phone will come to working state automatically and your Samsung Wave is successfully upgraded to Bada 1.2

Posted on Jun 03, 2011

  • 1 more comment 
  • khat_00
    khat_00 Mar 05, 2014

    my samsung cant connect with samsung apps,but its connectswith apps wrote that the device isnot supported by samsung apps.what can i do? help me pleaseeee

  • Sudeep Chatterjee
    Sudeep Chatterjee Mar 08, 2014

    First try switching off the phone normally, if that's not feasible remove the battery manually, wait for 10 sec's and restart the phone. If it reponds correctly all OK else go to settings, restore phone to factory settings(if prompted for password use 0000 or 00000 or 000000). Visit the nearest Samsung Service Center & get upgraded free of any charges.

  • Sudeep Chatterjee
    Sudeep Chatterjee Mar 08, 2014

    these steps should be attempted only if you get a frozen display, i.e. upgrading did not complete properly



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Hi there,
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Good luck!

Posted on Jan 02, 2017


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Hi, This is Michael here. I have bought Samsung Wave S8500 in mid Oct 2010. I'm having a problem with my wifi & bluetooth too. I have upgraded the latest firmware. 1. Whenever i turn on the wifi in...

Hello ,
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