Sound devices - Intel Pentium Dual Core E2140 / 1.6 GHz processor (BX80557E2140)

Method 1: Restart the computer Restart the computer at least one time after you install a Windows Vista service pack to verify that all processes related to the installation are complete.

After you restart the computer, determine whether you can hear sound. If you can hear sound, the issue is resolved. If you cannot hear sound, try Method 2. Back to the top Method 2: Try another sound deviceIf it is possible, try plugging a different sound device into the computer. For example, if you were using speakers, try a different pair of speakers or a set of headphones to make sure that the problem is not related to the sound device.

Determine whether you can hear sound. If you can hear sound, there is a problem with the original sound device and the issue is resolved. If you cannot hear sound, plug the original sound device back into the computer, and then go to Method 3. Back to the top Method 3: Unplug the computer speakersUnplug the computer speakers or other sound devices that you may be using, such as headphones, from the computer and then plug them back in to the same port. Most sound cards that are compatible with Windows Vista include a feature that detects sound devices plugged into the audio jack. This procedure may prompt the audio detection feature to detect and configure the sound device to make sound.

Determine whether you can now hear sound. If you can hear sound, the issue is resolved. If you cannot hear sound, try Method 4. Back to the top Method 4: Verify that the default sound device is set correctlyAfter you install a Windows Vista service pack, you may find that the default sound device, also known as the playback device, was changed. You may also find that the sound quality has changed. Make sure that the default sound device is set correctly for the sound device that you are using. To set the default device, follow these steps:

1. Click Start , type Sound in the Start Search box.
2. Click Sound in the search results at the top of the Start menu.
3. Click the Playback tab. Notice the check mark next to the default device. For most users, the default device is Speakers. Make sure that your audio settings are configured as expected. Follow these steps:
   1. On the Playback tab, select the playback device, click Properties, click the Advanced tab, and make sure that the Default Format is set to the value that you expect. When you finish, close this window to return to the previous window.
   2. On the Playback tab, select the playback device, click Configure, and then make sure the configurations are set correctly.
   If the sound settings are set correctly, you are using speakers as the sound device, and your speakers are already set as the default device, go to method 5 now.
4. Select the sound device that you want as the default sound device, and then click Set Default.
5. Click OK to save your settings and to close the Sound dialog box.

Determine whether you can now hear sound. If you can hear sound, the issue is resolved. If you cannot hear sound, try method 5. Back to the top Method 5: Verify that a sound driver is installedWithout a sound driver, you will not hear sound. Make sure that a sound driver is installed. To do this, follow these steps:

1. Click Start , type Device Manager in the Start Search box, and then press ENTER.
2. In the Device Manager dialog box, expand Sound, video, and game controllers.
   
   If there is a speaker icon next to the sound driver, the driver is installed. If there is a yellow question mark next to the sound driver, the driver is not present or will not load.

Go to method 6 to reload the current sound driver and test for sound. Back to the top Method 6: Reload the current sound driver If you discovered in method 5 that the sound driver was not installed, or if you discovered that the sound driver was installed but is not working, try to reload the sound driver. To do this, follow these steps:

1. Click Start , type Device Manager in the Start Search box, and then press ENTER.
2. In the Device Manager dialog box, expand Sound, video, and game controllers.
3. Locate the audio device that was included with the computer.
4. Right-click the device, and then click Properties.
5. Click the Driver tab, and then click Uninstall.
6. Make sure that the Delete the Driver Software for this device check box is cleared, and then click OK.
7. In the Device Manager dialog box, click the Action menu, and then click Scan for hardware changes.
   
   You receive a message that states that a hardware device is being installed, and then the uninstalled audio device appears in Device Manager.
8. Close the Device Manager dialog box.

Determine whether you can now hear sound. If you can hear sound, the issue is resolved. If the current sound driver did not reload or if it did reload, but you cannot hear sound, try method 7. Back to the top Method 7: Update the current sound driver If the current sound driver does not seem to be working, see whether there is an updated sound driver that you can install. To request an updated sound driver, contact the manufacturer of the sound driver.

For information about how to contact hardware and software vendors, visit the following Microsoft Web site: http://support.microsoft.com/gp/vendors/en-usNote In some cases, the manufacturer may instruct you to uninstall the current sound driver and to delete the driver files. To do this, follow the steps in method 5, but at step 6, click to select the Delete the Driver Software for this device check box.

What do you mean by Sound devise? Please post your question's firmly to get the appropriate soulutions.

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Sound Device in windows "XP".
Sound Device is located in the Components category in System Information. It contains information about the sound devices on your system, including the name, manufacturer, and status of the sound device and driver details.
When you are troubleshooting problems with a sound device, verify that the hardware is properly connected and that the sound control is set correctly. You can also use Device Manager to verify that the sound device driver is signed. For more information about Device Manager, see Device manager

Your sound card might be in use by another application.

0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with
your sound device, such as a sound card or sound controller. You may
encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may
be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem,
see the Sound Troubleshooter in Windows Help or refer to your sound device's
documentation.
You do not have a sound device installed on your computer. Install a sound
device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000

It sound like your headphone jack is the default sound device. Go to control panel > sounds > look at the devices listed. Click on the speakers that have a device connected to them. You may have two selections for speakers, but one may be tied to a sound device and the other to headphones. Highlight the sound device and click on make this device the default sound device and hit apply.

You might encounter this error message for one of the following reasons:

• Your sound device is in use by another program. Quit other programs that might be using your sound device, and then try to play the file again.
  
• Your sound device requires an updated driver. To determine if an updated driver is available, see Windows Update, or see the sound device manufacturer's Web site.
  
• The selected sound device does not support Secure Audio Path (SAP). If you have multiple sound devices installed on your computer, try using a different one.
  
• Your sound device is not functioning properly. To troubleshoot the problem, see Windows Help and Support or refer to your sound device's documentation.
  
• You do not have a sound device installed on your computer. Install a sound device (such as a sound card), and then try to play the file again. If you can't install a sound device in your computer, you might be able to resolve the problem by attaching USB-based headphones or USB-based speakers to your computer instead.
  

SOURCES- WWW.MICROSOFT.COM

Missing or lost sound in Windows 95 / 98 / ME / 2K / XP.
Cause:This issue could be caused by any of the below possibilities.

1. Bad software settings.
2. Corrupt or missing sound drivers.
3. Compatibility issues with the operating system and/or other hardware.
4. Speaker related issues.
5. Bad or missing sound card.

Solution:Verify software volume control settings
First verify you see a small sound icon in the systray (generally at the bottom right hand corner of your screen). If this icon is missing follow the below section.
Windows XP

1. Open the Control panel
   
2. Open the "Sounds and Audio Devices" icon.
   
3. Verify the "Place volume icon in the taskbar" checkbox is checked. If this option is not available or is grayed out, skip to the next section of this document.
   
4. If you were able to check this box, click ok and close out of this window and the Control Panel.
   
5. Double-click the sound icon in the systray and verify that all the sound volumes are mid-way or higher.
   

verify the installed driver settings

1. Open the Windows Device Manager
   
2. Verify there are no conflicts or errors listed anywhere in Device Manager. If conflicts exist skip down to conflicts section.
   
3. Verify no other devices are listed. If other devices are listed skip down to other devices section.
   
4. Verify that your "Sound, video and game controllers" category is listed, if not skip down to the missing sound card section.
   
5. If no conflicts or other devices are listed and your sound card is listed with no conflicts, skip to the next section.
   

Conflicts section
If conflicts exists with your sound card and/or other devices installed in your computer it is likely that either the drivers are not properly installed for that device and/or the sound card and/or other devices are conflicting. If you open the properties of the device that is conflicting and view the properties, additional details about the conflict can be found. Additional information about error codes as well as help with Device Manager can be found on our Device Manager section.
If you are unable to locate additional information about your issue or are unable to resolve the issue, follow the below steps.

1. Under Sound, Video and game controllers highlight each device and press the delete key to remove the device.
   
2. Reboot the computer.
   
3. As the computer is booting the system will detect the sound card and any of it's devices and re-install those devices. If prompted for a location of drivers, try pointing it to your sound card CD and/or your Windows CD. If this does not work or is unable to locate the proper files, you will need to get the latest sound drivers from your sound card manufacturer.
   

Other devices section
If other devices are listed, it is possible that these other devices could be the sound card or other devices conflicting with the sound card. If any other devices are listed it is recommended you remove those devices, reboot the computer and let Windows redetect the devices.
If this does not work, attempt to determine which device is not being detected and resolve that issue first.
Missing sound card section.
If you are missing the "Sound, video and game controllers" category in Device Manager, it is likely that the sound card drivers are not installed properly, sound card has been disabled, sound card is bad, or no sound card is available in the computer. First, verify no conflicts or other devices are present in the Device Manager; if these are present it is likely they are the sound card and/or devices causing the sound card not to be detected. Second, verify that the computer has a sound card and/or that the sound card is enabled on the computer.
If this is an on-board sound card you can verify that it is enabled in BIOS setup. Additional information on entering the BIOS setup can be found on document CH000192.
If you have no adapters and/or cannot click the down arrow to select the correct adapter, close out of this Window. In Control Panel double-click the System icon / click the Device Manager tab within Device Manager and ensure there are no yellow ! or red X.
If you have either of these on any of your sound devices, attempt to remove everything under Sound Video game controllers and reboot the computer. If after rebooting the computer you still have the same conflicts, double-click on the conflicting device and refer to our Device Manager error code section giving you additional information on the error code you are experiencing.
Verify speaker connections
Verify the speakers settings and speakers are not at fault by running through speaker troubleshooting steps in document CH000034.
Sound card drivers
If you have followed the above recommendations and you are still unable to get the sound card to work, download and install the latest sound card drivers from the computer or sound card manufacturer. A listing of sound card drivers can be found on our sound card driver page.

Verify the sound device is enabled If there is no sound from the speakers or headset, use the Device Manager to determine the state of the sound hardware.

1. Click Start , type manager into the search field, and select Device Manager . Alternately, click Start , Control Panel , Hardware and Sound , and then Device Manager .
2. Double-click Sound, video and game controllers .
3. Do the following, depending on what is seen:
   • If a sound device is listed with a down arrow , the device is disabled. Right-click the sound device name and select Enable to re-enable the device. Go to the next step if problems continue after enabling the device.
   • If a sound device is listed and enabled , right-click the device name and select Properties to view more helpful troubleshooting information in the Device Status window. If Device Status shows that the device is working properly, the problem is likely related to sound settings, the speakers, or the audio cables and connections.

Verify the sound device is enabled If there is no sound from the speakers or headset, use the Device Manager to determine the state of the sound hardware.

1. Click Start , type manager into the search field, and select Device Manager . Alternately, click Start , Control Panel , Hardware and Sound , and then Device Manager .
2. Double-click Sound, video and game controllers .
3. Do the following, depending on what is seen:
   • If a sound device is listed with a down arrow , the device is disabled. Right-click the sound device name and select Enable to re-enable the device. Go to the next step if problems continue after enabling the device.
   • If a sound device is listed and enabled , right-click the device name and select Properties to view more helpful troubleshooting information in the Device Status window. If Device Status shows that the device is working properly, the problem is likely related to sound settings, the speakers, or the audio cables and connections.

What hardware device drivers should be updated? A listing and recommendation of computer hardware device drivers that should be ... A listing of computer sound card drivers can be found on our sound card .

Issues relating to msgrv32 Resource conflict or issue; TSRs or other running programs; Sound driver or sound card issues; Onboard sound or video issue; MIDI device or codec issues

POST troubleshooting steps. Bad or failing hardware device. Connections not connected or connected properly. ... if you press the power button and nothing happens (no lights, no sound.

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