It wont read in windows media player but i unplug it does but every time i plug it in it just makes it slow

have you tried pressing the reset button?

hi
do not download songs from Windows Media Player 11
Experience
can you
Fetch songs from a CD or a Web site or your friend and see if his Will play

What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>

And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
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Thank you
Computerre

Definitely run the installation CD - you can grab the software and manual from Philips website if you have lost it.

Not all GoGear's are created equal - some recognize DRM-protected songs - others do not; some use Windows Media Player 10, some use Windows Media Player 11, and some can only use Windows Explorer - check manual for details - with Philips players, every word is important

-Tha Mp3 Doctor

Have you restarted your PC since??

hi
i got a problem. when i purchace yp-p2 it works normally.but now when i connect it to my pc my usb cable is not working now what i can do now .i cant dounload any songs.can u give me any solution

Try to sync it with windows media player.
It works every time for me.

you need to go windows media player and go to sync. then drag all the music you riped to your library. the its just clik sync and wait for the files to download

The issue you have described with your portable device in most cases can be resolved by formatting your device. Please follow these steps even if you have already attempted them once before.





Please note that this will remove all music from your device.





Formatting the device in Windows Media Player





1. Open Windows Media Player with your MP3 player connected to the computer





2. At the top of windows Media Player select the Sync tab at the top





3. The MP3 player should be recognized on the right hand side and say "Your Player Name"





4. Above the player name is a button that says "Format Storage Media" click this button to erase all the data from the player





5. Continue with the acknowledgement of erasing all data on disk.

Try reinstalling the .inf chipset drivers on the mainboards setup disc