Several things can cause your problem:
Dirty or clogged air intake filter. Remove and clean the filter according to the Owner's Manual instructions.
Dirty coolant coils. Clean and dry the coolant coils.
The humidity extraction level is set to high. Lower the level to 35%
Not enough free air space around the unit. Maintain at least 12" of air space around the entire unit.
The ambient air temperature at floor level is to cold (between 40 - 60 degrees F). Raise the unit up off the floor onto something sturdy enough to handle the weight (including a full tank of water) and the vibration during operation. This happens frequently in basement applications.
Depending on the age of the unit, the refrigeration coolant may need to be recharged.
The humidity sensor has failed and needs to be replaced.
All of the above are where you start troubleshooting and hopefully solving the problem.
Testimonial: "I greatly appreciate the advice! My filter was dirty and the humidity extraction level was set too high."
Hi,
There are many reasons why a dehumidifier will not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier
Dehumidifier is running but no water is in bucket
heatman101
to not work or collect water..779 views
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