HP PSC 1410 All-In-One InkJet Printer Logo
Posted on Jun 01, 2011
Answered by a Fixya Expert

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I've put a new printer cartridge into my printer and its keep flashing a red light where the X is i would b grateful if u could send me steps on how to reset the printer and for the new cartridge to install properly, Thanks

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  • Expert 121 Answers
  • Posted on Jun 01, 2011
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Joined: May 29, 2011
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Please remove all cartridges. Using a moist cloth clean the golden contacts on cartridge as well as printer. DO NOT touch nozzle of cartridge. Dont insert the cartridge yet.

Please do this :
1. Remove the power cable from printer. Remove the USB cable that connects printer to computer (remove it from printer as well as computer's usb port)
2. Press the printer power button and keep pressed for 3 minutes then release
3. Now plug in the power cable and usb cable (connect printer to computer) and power on the printer.

Now insert cartridges and see if error goes away.

You can also click the link below for any future troubleshooting with the printer. It's a self help guide.

Click Here

Regards,
Shrey

P.S. If this did not help, please let me know and will be glad to help you further.

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It won't print and the light keeps flashing. I lost the instructions!

The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:

  1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.
  2. Open the printer cover and remove both the cartridges.
  3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.
  4. Close the printer cover.
  5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first.
  7. Close the printer cover and check the light status.
  8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.
  9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.
  10. Load some paper. Try to print a document again to verify that the problem is fixed.
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Toner light keeps flashing and printer won't print - even though it has a brand new cartridge.

Please try the following steps.
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  3. Switch the printer ON.

Or

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My printer is giving me an E and a flashing red light in the exclamation light

Reviewing the manual for this device, I don't see an E as an error condition, however flashing lights with an exclamation are indicative of one of two issues. Either the printer is out of paper (or has a paper jam) or the printer believes you are out of ink. Recommend trying to remove/reinstall the printer cartridge and see if the problem goes away. If not you may want to try another printer cartridge if possible. A good resource for diagnosing and resolving printer errors with your device can be found at this website:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=1129389&prodTypeId=18972&prodSeriesId=1129389&objectID=c00859575

Hope this response helps you out.
Best of luck!
I strive for '4 Thumbs Up'! If I've assisted you, I'd greatly appreciate you taking the time to provide me with a favorable rating. Thanks so much!
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I guess it FixYa didn't accept my (very long, but totally correct) solution that I took the time to type. Because I refused to "sign in".
Here's the short version. Load Paper. The same thing happened to me. I replaced the toner cartridge with a new one (because of a FLASHING red light for several weeks) after the red light went to STEADY red. But it still would not print. The paper was "out". When I'd refilled the paper-tray, it printed fine. I had just ASSUMED that the steady-red light meant toner was finally OUT. WRONG! That steady-red light had nothing-to-do with toner; it meant "you're out-of-paper". Don't get confused like I did. Refill the paper-tray. Then take that expensive NEW toner cartridge OUT, and put the OLD toner cartridge back in. And keep using the "dregs" of the toner out of the old cartridge for several more weeks. And DON'T get confused by the paper-is-out condition making that red light STEADY.
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