Hi.
If the lens do not extend completely, then problem is
lens itself.. When
this happens the motor is unable to retract or to extend the lens
either because one of the lens rings is damaged, or because of dust
inside lens rings. Sometimes lens error occurs because
batteries are nearly drained and insufficient power to lens motor. This
will cause the lens rings getting out of alignment and you get jammed
lens.
In other cases the
lens gets jammed either because of dust or dirt or because of a
mechanical problem.As a result the
camera freezes with lens half of the way out.
In some case the lens can be unjammed manually (see the tips below), more commonly the lens and the camera must be disassembled and there is no other way to fix the problem.
Try the tricks below. They rarely work, but you never know:
Test
always with fully charged batteries you need as much power as you can
get to unlock the lens. Ensure that batteries are Alkaline or good
working rechargeable.
If there is dust or sand in lens blow air with a compressor on top the lens..
Sometimes
methods like helping the lens movement while turning camera on and off
works, but this methods can do more damage to the camera. Help out the lens while turning the camera on.
Remove
the battery, point camera to the floor and put back the battery while
holding on button and still pointing to the floor. Turn on this way and
see if it works.
Connect camera to USB (that gives extra +5V power) and turn on still pointing to the floor.
You find some
more detailed hint using the links below. The links refer to digital
cameras (no film). In your case disregard all the parts that do not
apply( e.g some hint is for lens not retracting - the cause of the problem is the same and I reported the link).
Lens not retracting on digital camera.
Fixing Lens Error.
Lens Error.
Most
of the time the lens error must be repaired disassembling the camera.
Sometimes lens rings must be replaced. If you need a quote on repair
see: Repair.
Regards.
Ginko.
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