I cant seem to send or recieve a picture message with my samsung T301G phone. please tell me how to fix this problem.
Hi, this is a very common problem and it usually happens when you have just brought a phone or if you have changed the sim card for one from another network.
to solve this problem all you need to do is contact your service provider and tell them what phone and that you need the latest mms settings sent to your phone, also ask for internet settings if you are unsure if your settings are correct, your service provider will send the settings via text message these messages will then ask you to press update once you select update it will then store these new settings on your phone.
Your service provider wont charger for this service and the text are free also so its not going to cost you anything, you can also sometimes send the settings to your phone yourself from your service providers web site, how ever not all service providers off this feature so you would need to check.
Once your phone has the new settings you will be able to send and receive mms pictures and videos, the settings will tell your phone the correct format to store and send the mms messages and it will then be all working for you.
Their is no other way of updating your phone without having the settings sent to your phone so try their web site or give them a call if their is no option on their site to send the settings yourself.
let me know if you have any problems
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