This may sound silly, but I have done this as well. New ink cartridges are shipped with "covers" that should be removed prior to installation. Please verify that these plastic covers have been removed. This is the most common cause of this problem. The covers look like transparent tape.
Update this with the results of your examination.
Thanks,
Dan
Cleaning the Print Cartridge Nozzles:
1.
Open the Lexmark Solution Center. Click Start > Programs or All Programs >
Lexmark 1300 Series. Select Solution Center.
2.
From the Maintenance tab, click Clean to fix horizontal
streaks.
3.
Click Print. A nozzle page
prints, forcing ink through the nozzles to clean the clogged nozzles.
4.
Print the document again to verify that print quality has improved.
Using the control panel
1.
Press Menu.
2.
Press the down arrow button until you highlight Clean Cartridge.
3.
Press Select. A nozzle page
prints, forcing ink through the nozzles to clean the clogged nozzles.
4. Print the document again to verify that print quality has improved.
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