Paper jammed in Dell 713W printer, removed paper and now will not print, paper gets pulled up to roller but no further

I imagine this is a Lexmark model and if so then all you need to do is clean the pickup roller. that's the one that pulls the paper out of the tray. Use a damp cloth and put a little fairy liquid on it and clean the roller. Fairy liquid is a great degreaser and will remove all the oil from the rollers surface. it will then pickup first time provided the roller has not worn smooth.

Have you read the Manual on paper removal? It mentions a rear panel that can be removed. That might free up the rollers:
If the paper jam is near the paper input tray:
1. Remove the paper tray.
2. Pull firmly on the paper to remove it.
3. Replace the paper tray.
4. Press the Select button .
5. Resend your print job to print any missing pages.
If the paper jam is not visible:
1. Turn off the printer.
2. Lift the printer unit.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the printer unit.
5. Turn on the printer, and print the document again.
If the jam is located in the duplex unit or near the rear access door:
1. If you have a duplex unit, remove it.
2. Open the rear access door.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the rear access door.
5. Re-install the duplex unit.
6. Press the Select button to continue printing.
If the paper jam occurs near the ADF:
1. Lift the ADF cover located to the left of the ADF input tray.
2. Firmly grasp the paper, and then gently pull it from the printer.
3. Close the ADF cover.
4. Press the Select button .
5. Resend your print job to print any missing pages.

Pull out the paper that is jammed and continue.

When the paper does not feed straight, dirty or stickyrollers can cause it to jamb or crinkle, also failure to remove all traces ofpaper from a previous paper jamb will cause further paper jambs.
The rollers may be dirty or sticky and causes the paper tonot feed straight.
Try cleaning the rollers with methylated spirits.

There are rollers that the paper has to go between to be pulled forwards. When the rollers get dirty with paper dust, paper starts jamming. So you need to clean the rollers with a moist (not wet) soft cloth, Keep rolling the rollers manually and keep cleaning them. Then allow a few minutes to dry them up. And no jam after that.

hi there !

regarding issue/s with paper jam, you may do the following procedure

-Locate and slowly pull out the stuck paper from the Dell™ inkjet printer.
-Locate and Remove Any Obstructions Inside the Printer and Input Tray
-Clear Any Stuck Paper From the Auto Document Feeder (ADF)
-Adjust the Printer Paper Guides
-Extend the front paper support on the printer.
-Try a Different Piece of Paper in the Printer
-Reseat the Dell Printer Power Adapter
-Try a Different Type of Print Media

If all else fails you need to Replace the printer.

cheers !

Hi

Thanks for using FixYa. Perform the steps below in order to solve this incidence:

1. Disconnect the power cord or power supply adaptor from the rear of the HP All-in-One product.
2. Remove the paper pack remaining in the input tray.

WARNING - Do not try to remove the jammed paper sheet yet. Trying to clear a paper jam from the front of the device can damage the print mechanism. Always clear paper jams through the rear access door.

1. Open the rear access door or the two-sided printing accessory.
2. Gently pull the jammed paper sheet out of the rollers.
3. If the paper tore when it was being removed from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If not all the pieces of paper are removed from the device, paper jams are likely to occur again later.
4. Replace the rear access door or the two-sided printing accessory.
5. Restart the printer to continue the current job.

Please seee this link for more details--

HP Photosmart C5280 Paper jam error

Please do rate the solution and revert for further assistance.

Thanks
Rylee

give this a try

1. Turn off the printer.
2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
3. Also open the back cover of the printer if this model has one.
4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
10. see alternative if the problem is still not solved.
    

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

1-paper is most likely stuck in the fuser, (where it exits and gets hot) you will have to remove it
2-it would be better to clean the rollers w/ alcohol then inside out.

Paper was got stuck in the roller. Removed the paper and tested printer working fone.