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Hi Kidada Press power on and volume up button together, this will reset. If you get the Android icon with an exclamation mark, press down volume, select master reset then reboot.
It has the capacity to take an 8GB microSDcard, which they will sell you for another $12.
I could say, It's your Granddaughter, go ahead and order one now, you know you want to, but it's only to cover up my fear of how disposable everything is becoming.
Ok, I had this problem & finally fixed it! Hold the power button till the word "polaroid" come across the screen, wait a few seconds to make sure its on. Push the bottom right corner of the screen, push the middle of the left hand of the screen next, go down to about the middle of the screen and start pushing towards the right. If it doesnt work right off then keep trying cause it does work!
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